Software Alternatives, Accelerators & Startups

Notion VS LiveAgent

Compare Notion VS LiveAgent and see what are their differences

Notion logo Notion

All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Notion Landing page
    Landing page //
    2023-09-12
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Notion features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Notion videos

The Most Powerful Productivity App I Use - Notion

More videos:

  • Review - I switched to Notion for a week... Here's what happened!
  • Review - Notion is Truly an All-in-One Productivity Tool (App Review)

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Notion and LiveAgent)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Notion and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Notion and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Notion and LiveAgent

Notion Reviews

  1. As someone who's always on the lookout for the perfect productivity app, I was excited to try out Notion. It promises to be an all-in-one tool for everything from note-taking to project management to personal wikis.

    From the moment you open Notion, you can tell that it's different from other productivity apps. The interface is sleek and modern, and it's easy to navigate. The app is divided into pages, which can be customized with different templates to fit your needs. You can create to-do lists, databases, wikis, calendars, and more.

    One of the things I love about Notion is the ability to create relationships between pages. For example, you can create a database of your favorite books and then link to a page with your book reviews. Or you can create a to-do list and link to a page with notes about the task. This feature makes it easy to keep all of your information in one place and to connect related items.

    🏁 Competitors: Microsoft Loop
    👍 Pros:    Highly customizable|All in one|Collaboration|Cross platform
    👎 Cons:    Steep learning curve

20 Obsidian Alternatives: Top Note-Taking Tools to Consider
Notion is a popular alternative to Obsidian for its simplicity, minimalistic interface, and large community. On top of note-taking, you can use Notion as a task management tool to create simple to-dos or build a personal knowledge base. You can also embed links, images, videos, code snippets, etc. Notion also has bi-directional functionalities enabling you to interconnect...
Source: clickup.com
The 6 best note-taking apps in 2024
Notion integrates with Zapier, so you can connect it to thousands of other apps to do things like automatically generate GitHub or Jira issues from new Notion database items. Learn more about how to automate Notion, or check out these templates for inspiration.
Source: zapier.com
The best note-taking apps for collecting your thoughts and data
In fact, its lack of limitations may be a problem for some users. If you like to really get into the workings of a complex app and screw around with it until it does everything you want it to do — and then some — then you may want to check out Notion and play a bit with its features. (For example, I currently use Notion to track my various workflows and upcoming tasks.)...
12 Best ClickUp Alternatives for Innovative Management in 2023
Benefits of Notion compared to ClickUp: Notion allows users to interlink content between project boards. There’s no need for copying and pasting information as this interlinking connects already existing cards and allows easy access to information. Combined with notes, this leads to a robust database of valuable information that is surprisingly very useful for project...
Source: ayanza.com
Best Gitbook Alternatives You Need to Try in 2023
Another alternative to Gitbook is Notion. This all-in-one workspace allows users to organize notes, tasks, wikis, and more. If you are looking for a tool for internal collaboration, Notion is a good choice. It has a large community of users that share templates you can import to your account.
Source: www.archbee.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, Notion seems to be more popular. It has been mentiond 438 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Notion mentions (438)

  • My blog post workflow
    I manage my non-work and work-adjacent tasks in Notion. Whenever I have an idea, regardless of how big or small or silly or achievable it is, I'll add it to Notion, and use labels to categorise it by type of output (e.g. blog, silly project, website update). Today I wanted to write a short post for my site. I clicked on the filtered blog post view, and selected this one (because I hoped it would be a quick one!). - Source: dev.to / 2 months ago
  • 6 AI tools that feels illegal to know🤖
    Notion.so redefines workspaces. With its intelligent organization and collaboration features, it's more than a productivity tool—it's a digital haven. Discover the art of streamlined and efficient teamwork. - Source: dev.to / 6 months ago
  • Dead Matter Refund Policy and Discord
    A quote as I could not directly send a discord screenshot and am not sure that people want to make an account at notion.so simply to see the FAQ:. Source: 8 months ago
  • UI frameworks are stuck in the last decade
    I work on a large SPA: https://notion.so It’s a document editing application. A document title might occur in the browser’s titlebar, in the header of the main editor, in a “mention” (a link to the document), and in multiple places in the user’s sidebar - like in both their “Favorites” section and in the the contents of their team. When the user edits the document title, we need to update all those UI bits to... - Source: Hacker News / 8 months ago
  • [H]Notion One Year Subscription Pro Account | unlimited storage unlimited uploads - $5 [W] Paypa/BTC/
    Notion (Notion.so) is an all-in-one workspace where you can write, plan, collaborate and get organized - it allows you to take notes, add tasks, manage projects & more. Imagine a lego structure. Notion provides the building blocks and you can create your own layouts and toolkit to get work done. Source: 8 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Notion and LiveAgent, you can also consider the following products

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.