Software Alternatives & Startups

Smartlook VS Splitbee

Compare Smartlook VS Splitbee and see what are their differences

Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Rating
0 reviews
Pricing
Freemium Free trial
Splitbee

Track and optimize your online business with Splitbee. Your friendly all-in-one analytics & conversion platform.

Rating
5.0 · 1 review
Pricing
Freemium $11 / Annually (Pro, 25k page views/month; 250 user profiles)

Which is more popular?

Based on our record, Splitbee should be more popular than Smartlook. It has been mentioned 14 times since March 2021.

social mentions
2 vs 14
Web Analytics popularity
93% vs 7%
alternatives listed
240+ vs 115

Base details

Website, pricing, platforms and company facts side by side.

Smartlook
Splitbee
Website smartlook.com splitbee.io
Pricing
Freemium Free trial Official pricing
Freemium $11 / Annually (Pro, 25k page views/month; 250 user profiles) Official pricing
Platforms —
Browser Web Google Chrome Firefox Safari +2
Company Startup from the Czech Republic · 10 - 19 employees · 2016 —
Listed in

About Smartlook and Splitbee

In their own words, as submitted to SaaSHub.

Smartlook
Splitbee

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork....

Read more about Smartlook

No description of Splitbee yet.

Features and specs

What each product offers, as listed by its team.

Smartlook 10 features
Splitbee 3 features
  • Comprehensive Analytics
    Smartlook provides detailed insights through session recordings, heatmaps, and event tracking, which helps businesses understand user behavior deeply.
  • User-Friendly Interface
    The platform is easy to navigate, making it accessible for users who may not be experienced with analytics tools.
  • Real-Time Data
    Smartlook offers real-time data monitoring, which allows businesses to promptly identify and address issues as they occur.
  • Cross-Platform Support
    The tool supports web, iOS, and Android platforms, enabling businesses to track user behavior across different devices seamlessly.
  • Advanced Filtering
    Users can apply advanced filters to their data, which helps in segmenting users and understanding specific behaviors more accurately.
  • Integrations
    Smartlook integrates with various third-party tools like Google Analytics, Slack, and others, providing a more versatile analytical environment.
  • Session Recordings
    Smartlook provides detailed session recordings for mobile apps, allowing teams to watch real user interactions, see exactly how users navigate through the app, and identify usability issues or friction points in the user experience.
  • Heatmaps for Mobile
    The platform offers touch heatmaps specifically designed for mobile apps, helping teams visualize where users tap, scroll, and interact most frequently, enabling data-driven UI/UX design decisions.
  • Event-Based Analytics
    Smartlook allows you to track custom events and user actions without requiring extensive coding, making it easier to monitor funnels, conversions, and key user behaviors within the mobile app.
  • Crash and Anomaly Detection
    The tool helps identify crashes and anomalies by linking session recordings to error events, enabling developers to see exactly what the user was doing before a crash occurred, which significantly speeds up debugging and issue resolution.

Possible disadvantages

  • Data Privacy Concerns
    Recording user sessions could potentially raise privacy issues if not managed correctly, requiring strict adherence to data protection regulations.
  • Learning Curve
    Even with a user-friendly interface, new users might still encounter a learning curve when trying to utilize all features effectively.
  • Cost
    While offering a free tier, the costs can add up for premium features or advanced usage, which might be a constraint for smaller businesses.
  • Performance Impact
    The presence of session recording scripts can sometimes slow down website performance, affecting the user experience negatively.
  • Limited Free Plan
    The free plan comes with limitations in terms of data retention and the number of sessions that can be recorded, which might not be sufficient for larger businesses or detailed analysis.
  • Privacy and Compliance Concerns
    Capturing session recordings on mobile apps raises significant privacy concerns. Teams must carefully configure data masking and ensure compliance with GDPR, CCPA, and app store privacy policies, which adds complexity to implementation.
  • Data Sampling at Scale
    For apps with high traffic volumes, Smartlook may sample data rather than capturing every session, which means some user interactions could be missed and analytics may not represent the full picture of user behavior.
  • Learning Curve for Advanced Features
    While basic session playback is straightforward, setting up advanced features like custom event tracking, funnel analysis, and proper data filtering requires technical knowledge and time investment, which can slow down initial adoption.
  • Funnel Builder
    Available
  • Automations
    Available
  • Conversion Optimization Tool
    Available

Analysis

An editorial look at what each product does well and who it suits.

Smartlook
Splitbee

Overall verdict

  • Smartlook is generally well-regarded for its comprehensive analytics capabilities, ease of integration, and intuitive user interface. It offers valuable data and insights that can help businesses enhance their digital platforms. While some users have noted occasional issues with data accuracy or performance, the overall feedback is positive, making it a suitable tool for many organizations.

Why this product is good

  • Smartlook is a digital analytics tool designed for websites and mobile apps to help businesses understand user behavior through features like session recordings, heatmaps, event tracking, and conversion funnels. These functionalities provide insights into user interactions and can help identify areas for optimization, improve user experience, and increase conversion rates.

Recommended for

  • E-commerce businesses looking to understand customer behavior
  • Product managers aiming to optimize user experience
  • Marketers who need to analyze conversion rates and funnels
  • UX/UI designers focused on improving website or app interfaces
  • Businesses seeking to identify and troubleshoot technical issues quickly

No analysis of Splitbee yet.

Videos

Walkthroughs and reviews on video.

Smartlook 3 videos + Add
Splitbee 0 videos + Add

Smartlook - Get an insider look

More videos

  • - Join the TurboTax SmartLook Team
  • - With TurboTax SmartLook, You're Never Alone

No Splitbee videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Smartlook
Splitbee
93% 93%
7% 7%
91% 91%
9% 9%
100% 100%
0% 0%
0% 0%
100% 100%

User comments

Share your experience with using Smartlook and Splitbee. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Smartlook no reviews yet
Splitbee 5.0 · 1 review

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  • Using it since day one
    SaaSHub review
    · Jan 2021

    Such a great product, extremely fast to navigate through the dashboard and I use the automations for multiple projects to send emails to customers.

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Smartlook 2 mentions
Splitbee 14 mentions
  • What do you struggle the most with as a Saas owner?
    I'm not a big fan of Google Analytics either. I used https://splitbee.io/ for my last Saas which did showed you sources from where users came from. Looks like Vercel acquired it. Source: over 3 years ago
  • How can i get animation like this ?
    Https://splitbee.io/ How can I achieve animation like this ? I am talking about the path animation with infinite. Source: over 3 years ago
  • free-for.dev
    Splitbee — Track and optimize your online business with Splitbee. Free plan includes up to 2,500 events / month, 6 months retention, 1 x Active A/B Test and 1 x Active Automation. - Source: dev.to / almost 4 years ago

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Alternatives to Smartlook and Splitbee

When comparing Smartlook and Splitbee, you can also consider the following products.