Software Alternatives, Accelerators & Startups

Projector PSA VS Intercom

Compare Projector PSA VS Intercom and see what are their differences

Projector PSA logo Projector PSA

BigTime Software Acquired Projector to Become The Leading Operating Platform for Professional Services!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Projector PSA Landing page
    Landing page //
    2023-10-17

Projector's Professional Services Automation (PSA) software helps project-based services organizations track time and expenses, invoice clients, schedule resources, and manage projects. By eliminating error-prone manual processes and replacing homegrown systems, Projector lets you focus on what's important: gaining the visibility and control you need to grow and manage your professional services organization.

Helpful Resources:

What is PSA Software?

How to Calculate Billable Utilization

Getting Started with Capacity Planning in Operations Management

Revenue Forecasting Models and Mistakes for Professional Services

Metrics for Consulting Services: 6 Professional Services KPIs

Everything You Need to Know: Fixed Price Projects and Revenue Recognition for Professional Services Firms

Professional Services Contract Structures – Comparing 6 Different Models

  • Intercom Landing page
    Landing page //
    2023-07-05

Projector PSA features and specs

  • Project Accounting: Projector’s Project Accounting software empowers service leaders to focus on revenue recognition and project accounting, while regaining valuable time previously spent chasing spreadsheets.
  • Resource Scheduling & Booking: Projector’s Resource Scheduling software provides convenient tools for the ongoing task of assigning people to projects—then distills that day-to-day information into necessary answers around hiring needs, resource utilization, revenue forecasts, and profitability.
  • Project Management: The Project Management module translates task-level planning into high-level resourcing requirements in one click, keeping project teams, resource managers, and executives on the same page. Its powerful tools help measure and maximize the effectiveness of your project managers.
  • Business Intelligence: Projector BI is a full-fledged PSA tool providing real-time business intelligence reporting specifically for professional services organizations. Advanced analytics combines data from multiple sources to deliver a single, centralized source of truth.

Intercom features and specs

No features have been listed yet.

Projector PSA videos

Projector PSA: Software for Professional Services

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Projector PSA and Intercom)
Professional Services Automation
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Projector PSA and Intercom

Projector PSA Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Projector PSA mentions (0)

We have not tracked any mentions of Projector PSA yet. Tracking of Projector PSA recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Projector PSA and Intercom, you can also consider the following products

FinancialForce PSA - FinancialForce.com provides cloud back-office applications for Salesforce CRM.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kimble PSA - Kimble PSA provides professional service organizations with real-time diagnostics of their customer engagements.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

BigTime.net - BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.

Drift - A messaging app that helps you grow your business.