Software Alternatives, Accelerators & Startups

PostgreSQL VS Intercom

Compare PostgreSQL VS Intercom and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

PostgreSQL logo PostgreSQL

PostgreSQL is a powerful, open source object-relational database system.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • PostgreSQL Landing page
    Landing page //
    2023-10-21
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

PostgreSQL features and specs

  • Open Source
    PostgreSQL is an open-source database management system, which means it is free to use, modify, and distribute. This reduces the cost of database management for individuals and organizations.
  • ACID Compliance
    PostgreSQL is fully ACID (Atomicity, Consistency, Isolation, Durability) compliant, ensuring reliable transactions and data integrity.
  • Extensible
    PostgreSQL is highly extensible, allowing users to add custom functions, data types, and operators. This enables tailored solutions to specific requirements.
  • Advanced SQL Features
    PostgreSQL supports advanced SQL features like full-text search, JSON and XML data types, and complex queries, providing powerful tools for database operations.
  • Community Support
    There is a strong and active community around PostgreSQL, offering extensive documentation, forums, and collaborative support, which aids troubleshooting and development.
  • Multiple Indexing Techniques
    PostgreSQL offers a variety of indexing techniques such as B-tree, GIN, GiST, and BRIN, allowing for optimized query performance on various data types.
  • Cross-Platform Availability
    PostgreSQL runs on all major operating systems (Windows, MacOS, Linux, Unix), giving flexibility in deployment and development environments.

Possible disadvantages of PostgreSQL

  • Complex Configuration
    Setting up and configuring PostgreSQL can be complex and time-consuming, especially for beginners, requiring a good understanding of its parameters and best practices.
  • Heavy Resource Consumption
    PostgreSQL can be resource-intensive, consuming significant CPU and memory compared to other database systems, which may affect performance on lower-end hardware.
  • Backup and Restore Process
    The backup and restore process in PostgreSQL is not as straightforward as in some other database systems, requiring more manual intervention and understanding of tools like pg_dump and pg_restore.
  • Replication Complexity
    While PostgreSQL supports replication, setting it up can be more complex than some other databases. Advanced configurations like multi-master replication can be particularly challenging.
  • Steeper Learning Curve
    Due to its advanced features and extensive capabilities, PostgreSQL can have a steeper learning curve, making it harder for new users to get started compared to simpler database systems.
  • Less Third-Party Tool Support
    PostgreSQL has less support from third-party tools compared to more widely adopted databases like MySQL, which can limit options for auxiliary functions like administration, monitoring, and development.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

PostgreSQL videos

Comparison of PostgreSQL and MongoDB

More videos:

  • Review - PostgreSQL Review
  • Review - MySQL vs PostgreSQL - Why you shouldn't use MySQL

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to PostgreSQL and Intercom)
Databases
100 100%
0% 0
Customer Support
0 0%
100% 100
Relational Databases
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using PostgreSQL and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare PostgreSQL and Intercom

PostgreSQL Reviews

Data Warehouse Tools
Peliqan acts as a bridge, allowing you to e.g. effortlessly pull your PostgreSQL data into Google Sheets for easy access and analysis using its one-click connector. Additionally, Peliqan’s platform provides a user-friendly environment for data exploration, transformation with Magical SQL, and visualization capabilities, all without needing to switch between multiple tools.
Source: peliqan.io
Top 5 BigQuery Alternatives: A Challenge of Complexity
For over three decades, the open-source object-relational database system PostgreSQL has maintained its reputation as a top SQL server due to its features, performance, and reliability. (Heck, Redshift is even based on Postgres!) It's the go-to database solution for large corporations and organizations across a variety of industries from ecommerce to gaming to...
Source: blog.panoply.io
10 Best Database Management Software Of 2022 [+ Examples]
Applications Manager offers out-of-the-box health and performance monitoring for 20 popular databases including RDBMS, NoSQL, in-memory, distributed, and big data stores. It supports both commercial databases such as Oracle, Microsoft SQL, IBM DB2, and MongoDB as well as open source ones like MySQL and PostgreSQL.
Source: theqalead.com
ClickHouse vs TimescaleDB
Recently, TimescaleDB published a blog comparing ClickHouse & TimescaleDB using timescale/tsbs, a timeseries benchmarking framework. I have some experience with PostgreSQL and ClickHouse but never got the chance to play with TimescaleDB. Some of the claims about TimescaleDB made in their post are very bold, that made me even more curious. I thought it’d be a great...
9 Best MongoDB alternatives in 2019
PostgreSQL is a widely popular open source database management system. It provides support for both SQL for relational and JSON for non-relational queries.
Source: www.guru99.com

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, PostgreSQL should be more popular than Intercom. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PostgreSQL mentions (16)

  • Convert insert mutation to upsert
    In this quick post, we’ll walk through implementing an Upsert operation in Hasura using PostgreSQL and GraphQL. - Source: dev.to / 8 months ago
  • Perfect Elixir: Environment Setup
    I’m on MacOS and erlang.org, elixir-lang.org, and postgresql.org all suggest installation via Homebrew, which is a very popular package manager for MacOS. - Source: dev.to / about 1 year ago
  • Rust & MySQL: connect, execute SQL statements and stored procs using crate sqlx.
    According to the documentation, crate sqlx is implemented in Rust, and it's database agnostic: it supports PostgreSQL, MySQL, SQLite, and MSSQL. - Source: dev.to / over 1 year ago
  • Really tired. Is PostgreSQL even runnable in Windows 10? pgAdmin4 stucks at Loading whatever I try.
    Solution is just downloading and installilng pgAdmin from official pgAdmin homepage version, not the one that is included in the postgresql.org package. Source: almost 2 years ago
  • Why SQL is right for Infrastructure Management
    SQL immediately stands out here because it was designed for making relational algebra, the other side of the Entity-Relationship model, accessible. There are likely more people who know SQL than any programming language (for IaC) or data format you could choose to represent your cloud infrastructure. Many non-programmers know it, as well, such as data scientists, business analysts, accountants, etc, and there is... - Source: dev.to / about 2 years ago
View more

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

What are some alternatives?

When comparing PostgreSQL and Intercom, you can also consider the following products

MySQL - The world's most popular open source database

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Microsoft SQL - Microsoft SQL is a best in class relational database management software that facilitates the database server to provide you a primary function to store and retrieve data.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SQLite - SQLite Home Page

Drift - A messaging app that helps you grow your business.