Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than PartnerStack. We know about 12 links to it since March 2021 and only 12 links to PartnerStack. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Anyone know of a tool that allows an account executive to track the status of sent referrals so they actually get paid a kickback? I'm not familiar enough with Crossbeam or PartnerStack to know. https://getref.co/ looks to be in prelaunch. Source: 6 months ago
Get your product in front of marketers by listing it on Affiliate Networks. Some of the platforms you can use are Affistash or PartnerStack. These platform are dedicated for software products, so there is a big change to hit your target audience! Source: about 1 year ago
Research affiliate programs that offer products related to your niche and have high commissions - You can Affistash or Parnerstack to find and join high ticket programs. Source: about 1 year ago
Get in front of the right marketers - This is one of the most crucial steps, because there are hundreds of people that have audiences in your niche, and for most of them affiliate revenue is their main revenue stream. If you are in the tech space, you can list your company, on platform like Affistash(37$/m) or Partnerstack($1k+/month). Affistash is better for companies that don't have any funding or astronomical... Source: about 1 year ago
Affiliate links: The content of the course includes tens affiliate links to software products, like editing programs, content libraries, etc. He said he used platforms like Affistash or Partnerstack to find good products to promote in his niche. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Impartner PRM - Partner Relationship Management and Partner Management
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Referral Rock - Referral Rock provides online referral marketing automation software that helps business get more customers using the network
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Impact - Impact Partnership Cloud is an affiliate marketing tool that helps businesses to manage the entire lifecycle of partnerships from recruitment to incentivization.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.