Software Alternatives & Reviews

OpenWidget VS Intercom

Compare OpenWidget VS Intercom and see what are their differences

OpenWidget logo OpenWidget

Free website widgets for enhancing your pages' capabilities and connecting with website visitors. Build customers' trust and close more sales!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • OpenWidget Landing page
    Landing page //
    2023-04-21

Free Website Widgets and Plugins by OpenWidget

Building relationships with your customers is tough. With so many touchpoints handled by so many tools, anything that can go wrong will go wrong, right? OpenWidget was made to fix that.

OpenWidget is a free website widget giving both you and your customers immediate access to features like:

  1. Contact Form – it’s the simplest method of online contact. Resolve all doubts regarding your products or shipping, and make more sales as a result.
  2. Product Cards – catch the interest of store visitors by promoting your special offers in a beautiful way. Simply copy a link to your product, and boom: your card is ready!
  3. FAQ Template – let people find answers to common questions before they even ask them: wherever they are, whenever they need it.
  4. Bug Report
  5. Contact Form
  6. Feedback Form
  7. Website Visitor Counter
  8. Instagram Feed Widget
  9. Google Reviews

And with our AI-enhanced onboarding and product configuration, setting it up will be a breeze! There are many more features to come, and as OpenWidget is compatible with any modern e-commerce platform, you can start turning visitors into customers in a matter of minutes. All of that without any costs!

We are constantly working on additional ways to help you build credibility and convert more website visitors into customers. Sign up to don't miss out on more free features that are on the way!

  • Intercom Landing page
    Landing page //
    2023-07-05

OpenWidget

$ Details
free
Platforms
Shopify Wordpress Squarespace BigCommerce WooCommerce
Release Date
2022 November

OpenWidget features and specs

  • Contact Form: Yes
  • FAQ Module: Yes
  • Product Cards: Yes
  • AI-enhanced onboarding: Yes
  • AI-enhanced configuration: Yes

Intercom features and specs

No features have been listed yet.

OpenWidget videos

Add OpenWidget to the block theme in Wordpress

More videos:

  • Demo - Add OpenWidget to classic theme in Wordpress

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to OpenWidget and Intercom)
Customer Service
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Media Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using OpenWidget and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare OpenWidget and Intercom

OpenWidget Reviews

  1. Good widget plugin

    Works as described

  2. Good, reliable widget

    I got it to work on my website within seconds

    🏁 Competitors: Elfsight, Google Tag Manager
    👍 Pros:    Quick and easy|Reliable|Super fast|Convenience
    👎 Cons:    A lot of widgets still in the works
  3. Free widget with nice features

    Easy installation thank to wordpress plugin, they are constantly adding new features

    🏁 Competitors: Elfsight, Intercom, Zendesk, Olark
    👍 Pros:    Free|Easy to use|Many built-in features
    👎 Cons:    No api yet

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

OpenWidget mentions (0)

We have not tracked any mentions of OpenWidget yet. Tracking of OpenWidget recommendations started around Jan 2023.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing OpenWidget and Intercom, you can also consider the following products

Elfsight - All-in-One platform with 80+ widgets designed to solve any of your website tasks. Customizable Social Feeds, Reviews, Forms, Chats, and many more widgets to increase brand credibility, engage more customers, and skyrocket your sales!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Onstipe - Onstipe is a social media aggregator tool that helps brands collect, curate, and create a social wall for displaying social media feeds on websites and digital screens.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Behold.so - Easy Instagram feeds for busy devs

Drift - A messaging app that helps you grow your business.