Walls.io VS Intercom

Walls.io Reviews

1. John    

   over 2 years ago
   We use this social media aggregator at all our public and private events

   We lately used it at a job fair and it was a huge draw. We also use it on an ongoing basis to show our social media presence quickly without having to pull up the individual platforms. All in all, I found it the quickest way to present what I wanted to a variety of audiences. It's a great social media engagement tool.

   👍 Pros:    The look is very slick, dynamic and clean. it is simple to set up. it can be adjusted regularly to vary the theme and add variety. it allows our employees and others who are not on social media to experience our organization's social media presence.|Their moderation options are more advanced compared to other tools i tried.|Our users loved the real time content updates. this is also something i haven't found for the same price in the other tools i tested.|Great customer service.

   👎 Cons:    We just loved it, no cons. we plan to use walls.io for future events as well.
2. Guest    

   over 2 years ago
   We can engage our students, instructors and staff from multiple locations.

   I like that we can curate content using both a hashtag and a social feed. Being able to combine content from more than one place keeps content fresh, and use of a hashtag makes posting easy for end-users.

   👍 Pros:    It has very advanced moderation features. this was one of the main reasons we chose it.|The content updates almost in real time and that's magical during events.|The support team goes out of their way trying to help.

   👎 Cons:    It would be great to be able to easily add extra walls to the entry plan.

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Walls.io mentions (1)

• Tools for Mastodon

  Awesome thing! We're adding Mastodon support to https://walls.io/ next week - will allow you to track hashtags and create a Mastodon social wall content feed to embed as widget on your website or run on a screen/display! Source: over 1 year ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago