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LiveAgent VS Wallester

Compare LiveAgent VS Wallester and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Wallester

Walletser is a FREE expense management and card-issuing solution for businesses. ZERO fee for service and top-up for all cards. Issue 300 virtual cards instantly for free. EU BINs and whitelisting.

Rating
5.0 · 3 reviews
Pricing
Open source Freemium Free trial
Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

user rating
5.0 vs 5.0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 18

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
Wallester
Website liveagent.com wallester.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Open source Freemium Free trial Official pricing
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 2016
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Corporate Payment Card Finance Finance Management Expense Management And Reporting Credit Card Payments Travel Expense Management Accounting & Finance Expense Tracking Spend Management +6

About LiveAgent and Wallester

In their own words, as submitted to SaaSHub.

LiveAgent
Wallester

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Wallester provides innovative, secure, cost-effective payment solutions for all kinds of businesses. Wallester Business – expense management and card issuing Corporate Expense Cards: issuing unlimited amounts of physical and virtual cards in 10 different currencies. Expense Control: Real-time...

Read more about Wallester

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
Wallester 5 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Corporate card
  • Virtual card
  • Approval Process Control
  • Expense Tracking
  • Spend Control

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
Wallester

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

  • Yes, Wallester is considered a good option for those seeking a versatile financial technology platform.

Why this product is good

  • Wallester is praised for its innovative and comprehensive financial solutions, particularly in the issuance and management of cards. The platform offers customizable financial products, supports both physical and virtual cards, and streamlines financial transactions. Its user-friendly interface, robust security measures, and quick integration capabilities make it a reliable choice for businesses looking to enhance their financial operations.

Recommended for

  • Businesses seeking seamless card issuance and management solutions.
  • Financial institutions aiming to offer tailored card products to their clients.
  • Companies looking for a robust platform to manage and track financial transactions efficiently.
  • Entrepreneurs who need an easy-to-use and secure platform for payment solutions.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
Wallester 4 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Wallester - VISA Cards for ANY Business

More videos

  • - Meet the Team | Behind the Scenes Wallester
  • - Meet Wallester
  • - Wallester 3000 PS2 reveiw

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
Wallester
100% 100%
Customer Support
0% 0%
0% 0%
Finance
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Credit Card Payments
100% 100%

Questions & Answers

As answered by people managing LiveAgent and Wallester.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Wallester. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
Wallester 5.0 · 3 reviews

View more

  • Easy,Quick and Intuative
    SaaSHub review
    · Dec 2022

    It is solving the collation of recipients after business purchases so the finance team can correctly file. It also helps us as we have access in our business to more cards, rather than having to get necessary...

  • Easy expense management with Wallester
    SaaSHub review
    · Dec 2022

    Allows our team to process expenses on the go without any paperwork. As we are running a travel agency, the full package service often involves a lot of corporate expenses. And Wallester just made our life so much...

  • great solution for any marketing team
    SaaSHub review
    · Nov 2022

    We are using Wallester for 6 months now and have to admit happy we met at one of the conferences last year. Great product with great team behind it. Managed to scale our media buying numbers with the limitless virtual...

Alternatives to LiveAgent and Wallester

When comparing LiveAgent and Wallester, you can also consider the following products.

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