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LiveAgent VS Smart HTTPS

Compare LiveAgent VS Smart HTTPS and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Smart HTTPS

Automatically changes HTTP addresses to the secure HTTPS, and if loading encounters error, reverts...

Rating
0 reviews
Alternatives Is it good?
Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Smart HTTPS seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 15

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
Smart HTTPS
Website liveagent.com mybrowseraddon.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
—
Platforms
Browser Android iOS
—
Company Startup from Slovakia · 2004 —
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Chrome Extensions Photos Tool Web Browsers +1

About LiveAgent and Smart HTTPS

In their own words, as submitted to SaaSHub.

LiveAgent
Smart HTTPS

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

No description of Smart HTTPS yet.

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
Smart HTTPS 4 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Automatic Redirection to HTTPS
    Smart HTTPS automatically changes HTTP protocol to HTTPS, which enhances the security of your browsing by ensuring that the connection is encrypted.
  • Fallback to HTTP
    In cases where an HTTPS version of the site is not available, it can automatically revert back to HTTP, ensuring you can still access the website instead of facing a disruption.
  • Whitelist Feature
    Allows users to maintain a whitelist of websites that should always be accessed using HTTP, providing flexibility and control over the browsing experience.
  • Improved Privacy
    By automatically using HTTPS, it helps in protecting user data from eavesdroppers and enhances privacy while browsing the web.

Possible disadvantages

  • Compatibility Issues
    Some websites may not function correctly over HTTPS, leading to potential misbehavior or broken features when accessed using Smart HTTPS.
  • Potential for Increased Loading Times
    Sometimes, redirecting to HTTPS can result in slightly longer loading times, especially if the server's configuration is not optimal for HTTPS.
  • Resource Intensive
    The addon might consume additional resources to check for HTTPS versions of every site, which could impact browser performance, especially on older systems.
  • Limited Control Over Redirection
    Users might have limited ability to control which sites are redirected to HTTPS if they haven't preemptively whitelisted specific HTTP sites.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
Smart HTTPS

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of Smart HTTPS yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
Smart HTTPS 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

No Smart HTTPS videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
Smart HTTPS
100% 100%
Customer Support
0% 0%
0% 0%
Chrome Extensions
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Tool
100% 100%

Questions & Answers

As answered by people managing LiveAgent and Smart HTTPS.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Smart HTTPS. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
Smart HTTPS no reviews yet

View more

We have no reviews of Smart HTTPS yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveAgent 0 mentions
Smart HTTPS 2 mentions

Tracking LiveAgent since Mar 2021.

  • “We don’t track you … except for when we get paid for it.”
    Smart HTTPS, site This tries to send you to https sites instead of http sites. Using http sites makes you venerable to man in the middle attacks. (dont use http on public wifis if possible). Source: over 4 years ago
  • question about non secure websites
    I'd recommend using Smart HTTPS which automatically makes your site's HTTPS if it can offer it so it will reduce these situations. Here's the site where you can choose whichever browser you use. https://mybrowseraddon.com/smart-https.html. Source: over 4 years ago

Alternatives to LiveAgent and Smart HTTPS

When comparing LiveAgent and Smart HTTPS, you can also consider the following products.

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