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LiveAgent VS ProxyCompass

Compare LiveAgent VS ProxyCompass and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

LiveAgent Landing page
Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
ProxyCompass

Get proxy servers featuring IPv4, HTTP/HTTPs, and SOCKS4/5 protocols. Static residential ISP and Datacenter. Choose from static and rotating IP addresses. ProxyCompass is here to support your business around the clock.

ProxyCompass Start Page
Rating
0 reviews
Pricing
Paid Free trial $80 / Monthly (1.000 Proxies)
Alternatives Is it good?
Gruvi.ai
Unified support inbox blending AI automations with genuine human empathy. Set up in 5 mins. Smarter than chatbots, our context-aware AI handles emails & chats with a human touch. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 139

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
ProxyCompass
Website liveagent.com proxycompass.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Paid Free trial $80 / Monthly (1.000 Proxies) Official pricing
Platforms
Browser Android iOS
Linux Windows Mac
Company Startup from Slovakia · 2004 —
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Proxy Proxy Server HTTP Proxies SOCKS Proxies Web Scraping Data Extraction +3

About LiveAgent and ProxyCompass

In their own words, as submitted to SaaSHub.

LiveAgent
ProxyCompass

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

ProxyCompass offers cutting-edge Datacenter Proxies designed to deliver unparalleled reliability and lightning-fast speeds. Experience the true power of ProxyCompass and revolutionize your online presence. Fast Speed: Our datacenter proxy network is designed for optimal performance without...

Read more about ProxyCompass

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
ProxyCompass 4 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • Superb Pricing
    Starting at just 6 cents per IP address, offering exceptional value
  • Wide Protocol Support
    Includes all popular protocols such as SOCKS5, HTTPS, UDP, catering to a variety of needs.
  • Global Coverage
    Access to proxy servers in 20+ countries, ensuring wide geographical reach for your operations.
  • Unlimited Bandwidth and Threads
    No limits on the amount of traffic or the number of concurrent threads, providing flexibility for high-volume tasks.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
ProxyCompass

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of ProxyCompass yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
ProxyCompass 0 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

No ProxyCompass videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
ProxyCompass
100% 100%
Customer Support
0% 0%
0% 0%
Proxy
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Proxy Server
100% 100%

Questions & Answers

As answered by people managing LiveAgent and ProxyCompass.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

ProxyCompass's answer:

ProxyCompass stands out for its highly competitive pricing. We ensure transparency with no hidden fees, guaranteeing that clients won't face unexpected bills. Our extensive proxy packages are offered at very affordable prices, providing significant value to our customers.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

ProxyCompass's answer:

Competitive pricing starting at just 6 cents per IP, support for all popular protocols including SOCKS5, HTTPS, UDP, availability in 20+ countries, and no limits on bandwidth or concurrent connections make ProxyCompass the smart choice over competitors.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

ProxyCompass's answer:

Our primary audience consists of IT companies that specialize in data collection and analysis. These organizations leverage our proxy services to efficiently gather vast amounts of information from various online sources, which they then analyze to derive valuable insights for their operations or their clients'. Our services are particularly suited for businesses involved in market research, competitive intelligence, search engine optimization, content aggregation, and cybersecurity, among other data-centric activities.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

ProxyCompass's answer:

The story behind ProxyCompass began with our origins in the hosting service industry. Initially, we provided hosting solutions tailored to a wide range of clients, from individual webmasters to large-scale businesses. Over time, we recognized a growing demand for more specialized internet anonymity and data access solutions amidst an increasingly complex and restricted online landscape.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

ProxyCompass's answer:

  • 3proxy
  • Squid

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

ProxyCompass's answer:

  • Novus IT Solutions (Switzerland)
  • Analytic Company GmbH (USA, Germany)
  • AdVision Digital GmbH (Germany)

User comments

Share your experience with using LiveAgent and ProxyCompass. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
ProxyCompass no reviews yet

View more

We have no reviews of ProxyCompass yet. Be the first one to post

Alternatives to LiveAgent and ProxyCompass

When comparing LiveAgent and ProxyCompass, you can also consider the following products.

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