LiveAgent VS Calm

Compare LiveAgent VS Calm and see what are their differences

Rating: 5.0 · 2 reviews
Pricing: Freemium Free trial $15 / Monthly (Small)

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

SIPNEX

Carrier-grade call tracking with dynamic number insertion, per-campaign tracking numbers, real-time CDRs, and A-level STIR/SHAKEN attestation. Know which campaigns drive calls. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Calm seems to be more popular. It has been mentioned 8 times since March 2021.

social mentions: 0 vs 8
Customer Support popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	LiveAgent	Calm
Website	liveagent.com	calm.com
Pricing	Freemium Free trial $15 / Monthly (Small) Official pricing	—
Platforms	Browser Android iOS	—
Company	Startup from Slovakia · 2004	Startup from the United States
Listed in	Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9	Meditation Health And Fitness Mental Health Sleep +1

About LiveAgent and Calm

In their own words, as submitted to SaaSHub.

LiveAgent

Calm

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features

Calm 5 features

Ticket management
Live Chat & In-App-Messaging
AI Chatbot
AI answer assistant
Email notifications
Email Templates
Emailing
Live Chat Support
Call Forward
Call Transfer
Call Analytics and Reporting
Attachment viewer
Spam filter
Help desk & requests management
Reports
Reporting
Reports & analytics
Knowledge Base
Knowledge Management
Customer Service
Customer Support
Customer Feedback Widget
Customer Management
Mobile Apps
White Labeling
Chat
Chat Support
Gamification
Social Media Integrations
Time Tracking
Email Management
IVR

User-Friendly Interface
Calm offers a clean, easy-to-navigate interface that makes it accessible for users of all ages and technical abilities.
Wide Range of Content
Calm provides a broad variety of meditation types, sleep stories, and relaxation music, catering to various preferences and needs.
High-Quality Audio
The app's audio quality is excellent, enhancing the overall user experience and effectiveness of its meditative and sleep-inducing content.
Expert-Led Sessions
Meditations and lessons are led by experienced mindfulness instructors, offering professional quality guidance.
Regular Updates
Calm frequently adds new content, keeping the experience fresh and engaging for long-time users.

Possible disadvantages

Subscription Cost
Calm requires a subscription for full access, which might be expensive for some users compared to other meditation and relaxation apps.
Limited Free Content
The free version of the app offers limited access to its features, restricting the user's experience until they subscribe to the premium service.
Compatibility Issues
Some users have reported occasional compatibility problems with certain devices or operating systems.
Data Usage
Streaming high-quality audio content can consume a significant amount of data, which might be a concern for users with limited data plans.
Distracting Notifications
Some users find the in-app notifications and suggestions for premium content distracting, disrupting the meditative experience.

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent

Calm

Overall verdict

LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Overall verdict

Calm is generally regarded as a beneficial tool for individuals looking to incorporate mindfulness and relaxation practices into their daily routine. Its wide array of resources and personalized content make it a standout choice among meditation and wellness apps.

Why this product is good

Calm is considered a good application due to its comprehensive range of features aimed at improving mental well-being. These features include guided meditations, sleep stories narrated by well-known voices, soothing music, and breathing exercises. The app is praised for its user-friendly interface and its ability to cater to both beginners and experienced users in meditation and relaxation techniques.

Recommended for

Individuals seeking stress relief and relaxation
People interested in learning meditation techniques
Those struggling with sleep issues
Users looking for mental well-being and focus improvement
Anyone wanting to include mindfulness practices in their routine

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add

Calm 3 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

LiveAgent

Calm

100% 100%

0% 0%

100% 100%

0% 0%

100% 100%

Questions & Answers

As answered by people managing LiveAgent and Calm.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and Calm. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews

Calm no reviews yet

Transformative Customer Support Solution
SaaSHub review

· Mar 2025

LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The...
10 Best Freshdesk Alternatives for Businesses in 2024
www.bolddesk.com · May 2024

LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
www.helpscout.com · Mar 2024

If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.

The 7 Best Meditation Apps of 2024
www.verywellmind.com · Nov 2024

What's keeping you up at night? Anxious thoughts? Lack of focus? A stressed-out psyche? Calm’s guided meditations will have you sleeping soundly and feeling more relaxed almost instantly. When we tried Calm, we were...
10 Best Headspace Alternatives
insighttimer.com · Jul 2024

With over 4.5 million subscribers, Calm is a meditation and mindfulness app that specializes in sleep meditations and sleep stories for adults and children. Some of these stories are narrated by popular celebrities,...
Eight Meditation Apps That Are Cheaper (and Better) Than Headspace and Calm
lifehacker.com · May 2024

Ten Percent Happier is not a cheaper alternative to Headspace or Calm, exactly—the annual membership is $99—but it’s certainly better than both of those options when it comes to targeted meditation training. The app...

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

LiveAgent 0 mentions

Calm 8 mentions

Tracking LiveAgent since Mar 2021.

Alternatives to scrolling Reddit?
Meditation. try the calm app or calm.com for sleep stories or sleep body scans. Source: over 3 years ago
Redeeming Benefit via App Store?
If I purchase the Calm membership through the app store, will the rebate still post? I saw in the details it specified "calm.com." Does anyone know for sure? Source: almost 4 years ago
[NeedAdvice] 1 Thinking too much is destroying my life. How can I shut down thinking and start living outside of my head?
I found Waking Up to require more effort than calm.com (or headspace). The latter apps tend to focus on simple things: e.g. Focus on your breathing whereas Waking Up is actually much more about challenging your beliefs of what it even... Source: about 4 years ago

Alternatives to LiveAgent and Calm

When comparing LiveAgent and Calm, you can also consider the following products.

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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Headspace
Meditation made simple. Brilliant things happen in calm minds.

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Zendesk
Zendesk is a beautiful, lightweight help-desk solution.

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Medito
100% Free Meditation App that will improve your Mental wellbeing with the help of Guided Meditations, Breathing Exercises, Mindfulness Practices, Relaxing Sounds, and more.

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Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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Insight Timer
Support your meditation practice through a massive community powered app.

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