Software Alternatives, Accelerators & Startups

Intercom VS Remote.com

Compare Intercom VS Remote.com and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Remote.com logo Remote.com

Were creating a new standard in global HR, enabling every business to access better payroll, tax, benefits and compliance solutions.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Remote.com Landing page
    Landing page //
    2023-09-13

Remote helps companies of all sizes employ global teams for a low flat rate. We handle payroll, taxes, benefits, options, and compliance in countries around the world. With legal and HR experts in every country, Remote offers an easy-to-use solution for your global team while providing the strongest protections for your intellectual property. Whether you want to establish a new branch or employ a single person in a different country, Remote's global employment solutions have you covered.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Remote.com

Website
remote.com
$ Details
freemium $299.0 / Annually
Platforms
Web Browser Google Chrome Safari
Release Date
2019 June
Startup details
Country
United States
State
California
Founder(s)
Job van der Voort
Employees
100 - 249

Intercom features and specs

No features have been listed yet.

Remote.com features and specs

  • Contractor Management: Onboard contractors quickly and safely with localized contracts
  • Contractor Management: Pay contractors on time in their local currency with zero exchange fees
  • Contractor Management: Manage all employment documents in our secure platform
  • Contractor Management: Automatically generate 1099s for US contractors
  • Employer of Record: Onboard, pay, and manage contractors and employees in one secure platform
  • Employer Of Record: Competitive benefits packages tailored to each country
  • Employer of Record: Get support from local HR and legal experts, no third-party delays
  • Payroll Management: Consolidate payroll processing across multiple countries
  • Payroll: Ensure compliance with ever-changing local payroll regulations
  • Payroll: Reduce costs by centralizing payroll management

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Remote.com videos

Remote Overview

More videos:

  • Demo - Contractor Management

Category Popularity

0-100% (relative to Intercom and Remote.com)
Customer Support
100 100%
0% 0
Hiring And Recruitment
0 0%
100% 100
CRM
100 100%
0% 0
Job Boards
0 0%
100% 100

User comments

Share your experience with using Intercom and Remote.com. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Remote.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Remote.com Reviews

We have no reviews of Remote.com yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Remote.com seems to be a lot more popular than Intercom. While we know about 147 links to Remote.com, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Remote.com mentions (147)

  • How do I hire and pay EU developers?
    Some options include payment through a system like remote.com, direct payment of the whole gross salary to employee's private account (employee would pay their personal tax - not sure if possible in all countries) or the employee can register a company (usually he/she would be the only employee) and you would do a B2B payment of the gross salary to their business account. Source: 6 months ago
  • Has anyone successfully had a visa approved via Remote.com in Spain (probably via highly skilled worker visa)
    I'm currently exploring visa options to live and work in Spain. One option I have is via a new job, the company in question has no legal entity in Spain and instead uses Remote.com but my lawyer has some reservations about this kind of umbrella arrangement being accepted by immigration. Source: 6 months ago
  • Remote Debuts New Platform to Power Global-First Business Growth
    Remote, the leader in building, managing, and supporting globally distributed workforces, today announced its vision to help companies and individuals fully realize the benefits of the global economy. Remote’s Global HR Platform encompasses a suite of integrated products to meet the growing demand for a unified and globally compliant HR system that supports the full end-to-end employment lifecycle. Source: 9 months ago
  • Problem with Thailand EoRs for Devs? How did you resolve it ?
    Is this the rule or are there EORs that work with flat fees in Thailand? An example of that would be something like remote.com where you pay around 600 USD per month for their services. Source: 10 months ago
  • How hard it is to get an IT job in a foreign country?
    It's essentially more like running a business and less like being an employee. Unless you're hired as an employee through something like remote.com, then you do have a safety net and they have to comply with various stuff. Source: 11 months ago
View more

What are some alternatives?

When comparing Intercom and Remote.com, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Deel - Payroll and compliance for international teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Remote OK - The biggest remote job board on the web

Drift - A messaging app that helps you grow your business.

WeWorkRemotely - Find the most qualified people in the most unexpected places: Hire remote! We Work Remotely is the best place to find and list remote jobs that aren't restricted by commutes or a particular geographic area. Browse thousands of remote work jobs today.