Software Alternatives, Accelerators & Startups

Intercom VS Razorpay

Compare Intercom VS Razorpay and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Razorpay logo Razorpay

Payment gateway solution for India with robust, developer friendly API and simple economic pricing.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Razorpay Landing page
    Landing page //
    2023-10-18

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Razorpay

Release Date
2014 January
Startup details
Country
India
State
Karnataka
City
Bengaluru
Founder(s)
Harshil Mathur
Employees
1,000 - 1,999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Razorpay videos

Razorpay Payment Gateway Review - First Impressions by DigitalDeepak

More videos:

  • Review - Razorpay - Best Payment Gateway for Indian WordPress eCommerce Websites - WooCommerce

Category Popularity

0-100% (relative to Intercom and Razorpay)
Customer Support
100 100%
0% 0
Online Payments
0 0%
100% 100
CRM
100 100%
0% 0
Payment Platform
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Razorpay

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Razorpay Reviews

5+ Best Payoneer Alternatives For Freelancers & Businesses
Razorpay also facilitates receiving payment from your clients even if they pay you via their PayPal account. The cross-platform payment feature is possible in Razorpay.
9 Best Payoneer Alternatives for Freelancers | 2022
When it comes to freelancers, Razorpay offers a feature where they can set up automatic payment reminders for clients. The platform also facilitates payment receiving from clients even when they pay through other online payment services including PayPal. With Razorpay supporting over a hundred currencies, one can collect payment through more than a hundred payment modes. You...
Payment Gateways for marketplaces: Paytm Vs Razorpay Vs Instamojo
Payment gateways take many actions when they receive payments; one of them is sending an email to the payer. Both Razorpay and Instamojo do this. But I don't like them sending emails to my customers. Its too obtrusive for my taste. When I buy a computer I don't want to receive one email from Intel thanking me for buying their chip, another email from Microsoft or Apple...

Social recommendations and mentions

Based on our record, Razorpay should be more popular than Intercom. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Razorpay mentions (9)

  • Accept Payments in Your Flutter App Using Razorpay
    Razorpay is a payment gateway that enables Indian businesses to accept online payments from customers using a wide range of payment methods, including credit and debit cards, net banking, UPI, and digital wallets. It is known to be one of the major platforms for accepting payment in India. Source: over 1 year ago
  • Integrate Razorpay Payment Gateway with Vue 3 and Laravel
    I am starting a blog series for payment gateway integration with Vue 3 & Laravel. Let's start with Razorpay Payment Gateway. - Source: dev.to / over 1 year ago
  • Different Types of Payment Gateways in E-Commerce Development
    Razorpay: Razorpay, a unicorn business in India, is one of the country's most popular and finest payment gateway firms, founded by Harshil Mathur in 2014. Razorpay is known for its ease of use and quick activation. A dashboard that displays real-time purchasing data. It's quite easy to use. Small, medium, and big enterprises, as well as freelancers and self-employed people, choose Razorpay. It allows you to pay... Source: about 2 years ago
  • Watery : A water delivery solution android app
    Now you can pay via Cash On Delivery Or Online. Here I have intrigate Razorpay to accept online payments. After successful payment your order will be placed. When payment is successful the date is saved as a Order object in Appwrite's Database. - Source: dev.to / about 2 years ago
  • Stripe payment integration
    Check out razorpay , The docs are not so good though but it supports UPI and is the largest payment gateway in India. Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and Razorpay, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

Drift - A messaging app that helps you grow your business.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.