Software Alternatives & Reviews

PayPal VS Intercom

Compare PayPal VS Intercom and see what are their differences

PayPal logo PayPal

PayPal is the faster, safer way to pay online without sharing financial details, send and receive money or accept credit and debit cards as a seller

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • PayPal Landing page
    Landing page //
    2023-10-20
  • Intercom Landing page
    Landing page //
    2023-07-05

PayPal videos

STOP Using PayPal - 5 Reasons You Should Stop Using PayPal in Your Business or On Your Website!

More videos:

  • Review - Why I No Longer Use PayPal · Selling AND Buying
  • Review - is PayPal Credit a Scam | 6 Month Interest Free

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to PayPal and Intercom)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Payment Platform
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using PayPal and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare PayPal and Intercom

PayPal Reviews

  1. PayPal is cool

    I like PayPal, it has a high security standard. Except when I am the one suffering a chargeback for some flimsy reasons.


9 Best Cryptocurrency Payment Gateways Reviewed [January 2023]
PayPal provides 24/7 secure transactions of both fiat and cryptocurrencies to its users. Even though it was initially an online payment platform, PayPal added a crypto payment feature in 2020. Its crypto wallet also allows users to directly buy and store cryptocurrencies. PayPal doesn’t charge extra fees for making crypto payments.
Source: coingape.com
Where is Revolut Available? International Alternatives for 2022
A global online platform to send and receive money for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Does Cash App Work Internationally? Worldwide Alternatives for 2022
A global online platform to send and receive money for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Does Venmo work internationally? Worldwide Alternatives for 2022
A global online platform to send and receive money, for personal and business transactions. Paypal is available in more than 200 countries around the planet, including the US, UK, India, China, Australia, New Zealand.
Best money transfer apps of 2021
With Vemno clearly pitching itself at the younger market, PayPal’s app maintains the more corporate look and feel. Its tight security measures – making you enter your password every time you open the app, for example – further emphasizes the business heritage. While this may feel like a slight inconvenience, it’s surely a wise security measure.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than PayPal. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

PayPal mentions (1)

  • Trying to activate PayPal just brings me to PayPal's website.
    (I live in USA) When I go to payments under my shopify account to add paypal as a payment method I am having trouble doing so. I first click activate paypal > activate paypal express checkout which directs me to a "security challenge" (confirm I am not a robot). Then it just brings me to paypals website (paypal.com/us/home). When I sign in nothing happens, I am just on my paypal homescreen. Source: over 1 year ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing PayPal and Intercom, you can also consider the following products

Stripe - Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes. Use Stripe’s payment platform to accept and process payments online for easy-to-use commerce solutions.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Payoneer - Whether making international payments, receiving funds, managing your digital business, or accessing capital, Payoneer opens your business up to the world.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Braintree - An all-in-one solution to accept, process, and split payments in your mobile app or online - from small business to large enterprise.

Drift - A messaging app that helps you grow your business.