Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Projector PSA
FinancialForce PSA
Kimble PSA
BigTime.net
Mavenlink
NetSuite OpenAir
Unit4 PSA Suite
Krow
Projector's Professional Services Automation (PSA) software helps project-based services organizations track time and expenses, invoice clients, schedule resources, and manage projects. By eliminating error-prone manual processes and replacing homegrown systems, Projector lets you focus on what's important: gaining the visibility and control you need to grow and manage your professional services organization.
Helpful Resources:
How to Calculate Billable Utilization
Getting Started with Capacity Planning in Operations Management
Revenue Forecasting Models and Mistakes for Professional Services
Metrics for Consulting Services: 6 Professional Services KPIs
Professional Services Contract Structures – Comparing 6 Different Models
Intercom Projector PSANo features have been listed yet.
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
FinancialForce PSA - FinancialForce.com provides cloud back-office applications for Salesforce CRM.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kimble PSA - Kimble PSA provides professional service organizations with real-time diagnostics of their customer engagements.
Drift - A messaging app that helps you grow your business.
BigTime.net - BigTime is a leading Professional Services Automation software that helps you scale your firm by giving you the ability to track & act on your operational metrics. Even with remote work, easily manage time, expenses, & billing for multiple projects.
