Software Alternatives, Accelerators & Startups

Intercom VS Nextcloud

Compare Intercom VS Nextcloud and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Nextcloud logo Nextcloud

With Nextcloud enterprises host their own secure cloud solution for storage, collaboration & communication from any device, anywhere.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Nextcloud Landing page
    Landing page //
    2023-07-23

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Nextcloud videos

Here are 5 Reasons I ❤️ Nextcloud | TLG

More videos:

  • Review - Pros and Cons of NextCloud
  • Review - Nextcloud is AWESOME... but?

Category Popularity

0-100% (relative to Intercom and Nextcloud)
Customer Support
100 100%
0% 0
Cloud Storage
0 0%
100% 100
CRM
100 100%
0% 0
File Sharing
0 0%
100% 100

User comments

Share your experience with using Intercom and Nextcloud. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Nextcloud

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Nextcloud Reviews

20+ Picasa Alternatives And Best Similar Apps Like Picasa 2022
Nextcloud is far more than a photo hosting application and the best Picasa alternative, but its photo management stands out thanks to phone apps you can use for opt-in synchronization. Instead of sending your pictures to Google Photos or Apple cloud storage, you can send them to your Nextcloud install.
6 cPanel Alternatives
Nextcloud was forked from ownCloud in 2016. They share mostly the same native features and workflow. However, Nextcloud is more popular for a few notable reasons.
5 open source webmail clients for browser-based email
The mail plugin doesn't provide a mail server. It's just a webmail client, but it connects to a variety of mail systems. If you run Nextcloud on a server you have sudo or root access to, it's possible to setup Postfix or a similar mail server, and use the Nextcloud mail app as the front end. Best of all, Nextcloud devs have refrained from reinventing the wheel, and use...
Source: opensource.com
Top 10 Team Chat Software for a Self-Hosted environment specifically designed for Large Enterprises
The self-hosted collaboration tool built for protecting the user data through multiple layers of security offers a wide range of products like Nextcloud Files, Nextcloud Talk, Nextcloud Groupware, Nextcloud at home, and industry solutions. Nextcloud says, ‘control is key to data’. To ensure this, it implements the authentication mechanisms of SAML, Kerberos, and LDAP. It’s...
16 Tresorit Alternatives
Nextcloud is a Free and Open Source Application that offers similar functionality to Dropbox. It is a file hosting platform that allows you to upload any files and share them with others. It gives them the option of sharing files and folders with friends or co-workers with the help of advanced privacy settings.

Social recommendations and mentions

Based on our record, Nextcloud seems to be a lot more popular than Intercom. While we know about 283 links to Nextcloud, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Nextcloud mentions (283)

  • Happy 20th Anniversary, Gmail. I'm Sorry I'm Leaving You
    It really is hard to leave Gmail when all of your data has been conveniently stored therein. This is one of Google's retention strategies and it is indeed brilliant. That said, there's a vast number of self-hosted alternatives like Stalwart Mail (email) [1], Immich (images) [2], NextCloud (Google Docs) [3], etc. [1] https://stalwa.rt [2] https://immich.app [3] https://nextcloud.com/. - Source: Hacker News / 2 months ago
  • Google suspends romance author's account for writing sexually explicit content
    Good open source self-hostable alternatives exist! https://nextcloud.com/ (no affiliation, just a longtime happy user) is great for file sharing and even collaborative online document editing. If you do not want to host your own instance, there are many great providers who will host one for you at a low cost. - Source: Hacker News / 3 months ago
  • OpenBSD Upgrade 7.3 to 7.4
    See Configuration and syntax changes and Special packages. The latter this time includes changes around NextCloud 23 and Tor Browser prior to 12.5, both of which should be upgraded beforehand. - Source: dev.to / 4 months ago
  • The Tailscale Universal Docker Mod
    > Cloud storage for phones: http://nextcloud.com Thanks, that sums it up for me. I used OC/NC for years but in the last three I mostly abandoned it because the desktop app (for Windows, at least) is atrocious and Android one... isn't good either. But as on-demand document download with occasional upload it's fine. - Source: Hacker News / 9 months ago
  • The Tailscale Universal Docker Mod
    Wireguard + GUI: https://github.com/wg-easy/wg-easy Backups of mail accounts: https://www.offlineimap.org Cloud storage for phones: http://nextcloud.com Mirroring podcasts locally: https://github.com/akhilrex/podgrab My own matrix instance: https://matrix-org.github.io/dendrite/ Backups: https://restic.net Media Management: https://jellyfin.org Relay only tor help: https://www.torproject.org S3 compatible storage:... - Source: Hacker News / 9 months ago
View more

What are some alternatives?

When comparing Intercom and Nextcloud, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Dropbox - Online Sync and File Sharing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Drive - Access and sync your files anywhere

Drift - A messaging app that helps you grow your business.

Mega - Secure File Storage and collaboration