Software Alternatives, Accelerators & Startups

Dropbox VS Intercom

Compare Dropbox VS Intercom and see what are their differences

Dropbox logo Dropbox

Online Sync and File Sharing

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Dropbox Landing page
    Landing page //
    2023-10-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Dropbox videos

Dropbox API / JavaScript ES6 Tutorial - Expense Organizer

More videos:

  • Review - Dropbox Update 2019 - Is it Worth It?
  • Tutorial - How To Build With Dropbox Webinar October 2020 | Dropbox API | Dropbox
  • Review - Everything You Need to Know: The NEW Dropbox 📦
  • Review - Dropbox Paper: Full Review (2019)
  • Review - Dropbox Review: Best Cloud Storage for File Sharing?
  • Review - Dropbox vs Google Drive vs OneDrive: The Ultimate Cloud Storage Showdown
  • Review - 2021 Best Cloud Storage | Dropbox vs OneDrive vs Google Drive vs iCloud vs Box vs Mega

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Dropbox and Intercom)
Cloud Storage
100 100%
0% 0
Customer Support
0 0%
100% 100
File Sharing
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Dropbox and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Dropbox and Intercom

Dropbox Reviews

  1. good cloud service

    It's much more convenient than GoogleDrive. I frequently use it to share my projects on freelance platforms. This is reliable cloud storage with many features

    🏁 Competitors: Google Drive
    👍 Pros:    Reliable|Convenient|Easy to use
    👎 Cons:    Found none

13 WeTransfer Alternatives (Free) in 2022
Dropbox is a file hosting service providing personal cloud, file synchronization, cloud storage, and client software. It is designed to collaborate on your projects, whether you are working alone or in a team.
Source: www.guru99.com
Best alternatives to WeTransfer of 2022
Microsoft OneDrive works like the other well-known consumer cloud storage options, the likes of Dropbox, Google Drive and iCloud: you specify the files and folders you want it to back up, and they get automatically synced with copies in the cloud, as well as all the other computers and devices where you've got OneDrive set up.
14 Best WeTransfer Alternatives to Share Large Files in 2022
Dropbox lets you perform stress-free file sharing with anyone with full security. Whether it is a photo, video, zip file, or CAD file, anything can be shared just by sharing a link. It does not limit you like email attachments and allows you to share files of 2GB and more.
Source: geekflare.com
23 Best Free Image Hosting Sites (Upload & Share) in 2022
Dropbox is a cloud-based file and image hosting service that provides personal cloud, file synchronization, and cloud collaboration tools for businesses and individuals alike. The platform is available on Linux, macOS, and Windows.
Top 5 Best Document Management Software With Client Portal in 2022
Nonetheless, you may do various activities on each of your files. You may upload and add another file to an existing folder and preview the uploaded file in full-screen mode in Dropbox. You can even share a specific file with someone else on your team. This also applies to those who do not use Dropbox, but they must still sign up for an account.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Dropbox should be more popular than Intercom. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Dropbox mentions (28)

  • Excel What if Analysis Issue
    Even better: upload an example Excel file to a file-sharing website (box.net/files, dropbox.com, onedrive.live.com, etc), and post a download link that does not require that we log in. Source: 7 months ago
  • How to save data on Obsidian? Worried about data loss
    Note that Dropbox automatically backs up all your files. So if you delete a file, you can recover it on dropbox.com, even 6 months later. Source: 11 months ago
  • How long would a USB stick last in storage?
    Upload what is on that stick to a cloud based system that is not vulnerable to degradation of hardware, you can get a lot of storage for free on sites like dropbox.com, mega.nz, or icloud. You can also always make multiple backups. Source: 11 months ago
  • Dropbox data gone
    Did you try logging into dropbox.com and checking there? Often the files remain online even if they are removed locallY. You have to log in with the same account you deleted Locally. Source: 11 months ago
  • Author Resources: Tools and Software
    Dropbox: You absolutely NEED backups. Ideally, both physical and cloud backups, because if you only have one backup, you're not backed up. I can't even begin to tell you how many writers have lost days, weeks, or even entire novels worth of work because they failed to back up their work, then had their computer break or had some weird software snafu. Dropbox is my preferred cloud backup solution, because you can... Source: 11 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Dropbox and Intercom, you can also consider the following products

Google Drive - Access and sync your files anywhere

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mega - Secure File Storage and collaboration

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Box - Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.

Drift - A messaging app that helps you grow your business.