Software Alternatives, Accelerators & Startups

Intercom VS Mailshake

Compare Intercom VS Mailshake and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mailshake logo Mailshake

Mailshake lets you build your professional network through a smart and intuitive approach to cold emailing.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Mailshake Landing page
    Landing page //
    2023-02-09

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Mailshake videos

Mailshake Review and Tutorial: l: How To Massively Speed Up Your Outreach Process

More videos:

  • Review - Mailshake Review - Is This Outreach Tool Any Good? (~1 year use)
  • Tutorial - Mailshake Review - How to set up cold email campaign (step-by-step)

Category Popularity

0-100% (relative to Intercom and Mailshake)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
CRM
100 100%
0% 0
Sales
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Mailshake

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Mailshake Reviews

The 24 Best Email Marketing Tools
A sales-focused online tool that integrates email with phone calls and social media. Mailshake enables sales reps to send personalized, high-volume cold email; engage with prospects via phone and social media; and set up automated outreach sequences (just make sure you have clean data and the ability to quickly take recipients out of the sequence if needed). Unlike standard...
Source: webbiquity.com
The Best Email Marketing, Sales Prospecting, and Email Automation Software
Mailshake integrates with Gmail and other Google apps to help reach more people. The software creates customized emails that appear like a normal email from a Gmail address. It allows for mail automation thanks to its various templates that give one the capability of creating email campaigns that are effective.

Social recommendations and mentions

Intercom might be a bit more popular than Mailshake. We know about 6 links to it since March 2021 and only 5 links to Mailshake. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Mailshake mentions (5)

  • Complete Cold Emailing Guide - eCommerce Version
    When it comes to selecting a client for sending your emails, there are countless options to choose from. We're not affiliated with any specific one, but we've found QuickMail to be effective for maximizing deliverability. While the user interface could be improved, it gets the job done and we haven't found a compelling reason to switch. Other popular alternatives include Instantly, Lemlist, MailShake, and many... Source: over 1 year ago
  • Where to find cool react native jobs
    Create an account on mailshake.com > create a simple automated email funnel of 2 emails, one that sends 7 days after the first one. Source: almost 2 years ago
  • cold b2b emails
    Lemlist to send emails or Mailshake as another good option. I prefer Lemlist as IMO has a better UI and includes warming-up service. Source: about 2 years ago
  • 30 interviews at companies like Microsoft and Stripe in 1 month. Here's how.
    Do outreach and follow ups at scale. If you do this right and follow up well, your reply rates sky rocket. For my own job search, I used an email automation tool from Hunter but Mailshake and other tools work too. Source: over 2 years ago
  • My 'under 700ms' SaaS - How I plan to automate the entire process, from finding leads to the sale itself - broken down for you to replicate 😄
    For this, I'm currently using MailShake: https://mailshake.com/. Source: over 2 years ago

What are some alternatives?

When comparing Intercom and Mailshake, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

lemlist - Send emails that get replies 💌

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Drift - A messaging app that helps you grow your business.

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.