Software Alternatives, Accelerators & Startups

Zendesk VS Mailshake

Compare Zendesk VS Mailshake and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Mailshake logo Mailshake

Mailshake lets you build your professional network through a smart and intuitive approach to cold emailing.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Mailshake Landing page
    Landing page //
    2023-02-09

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Mailshake videos

Mailshake Review and Tutorial: l: How To Massively Speed Up Your Outreach Process

More videos:

  • Review - Mailshake Review - Is This Outreach Tool Any Good? (~1 year use)
  • Tutorial - Mailshake Review - How to set up cold email campaign (step-by-step)

Category Popularity

0-100% (relative to Zendesk and Mailshake)
Customer Support
100 100%
0% 0
Email Marketing
0 0%
100% 100
Help Desk
100 100%
0% 0
Sales
0 0%
100% 100

User comments

Share your experience with using Zendesk and Mailshake. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Mailshake

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Mailshake Reviews

The 24 Best Email Marketing Tools
A sales-focused online tool that integrates email with phone calls and social media. Mailshake enables sales reps to send personalized, high-volume cold email; engage with prospects via phone and social media; and set up automated outreach sequences (just make sure you have clean data and the ability to quickly take recipients out of the sequence if needed). Unlike standard...
Source: webbiquity.com
The Best Email Marketing, Sales Prospecting, and Email Automation Software
Mailshake integrates with Gmail and other Google apps to help reach more people. The software creates customized emails that appear like a normal email from a Gmail address. It allows for mail automation thanks to its various templates that give one the capability of creating email campaigns that are effective.

Social recommendations and mentions

Zendesk might be a bit more popular than Mailshake. We know about 7 links to it since March 2021 and only 5 links to Mailshake. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Mailshake mentions (5)

  • Complete Cold Emailing Guide - eCommerce Version
    When it comes to selecting a client for sending your emails, there are countless options to choose from. We're not affiliated with any specific one, but we've found QuickMail to be effective for maximizing deliverability. While the user interface could be improved, it gets the job done and we haven't found a compelling reason to switch. Other popular alternatives include Instantly, Lemlist, MailShake, and many... Source: over 1 year ago
  • Where to find cool react native jobs
    Create an account on mailshake.com > create a simple automated email funnel of 2 emails, one that sends 7 days after the first one. Source: almost 2 years ago
  • cold b2b emails
    Lemlist to send emails or Mailshake as another good option. I prefer Lemlist as IMO has a better UI and includes warming-up service. Source: about 2 years ago
  • 30 interviews at companies like Microsoft and Stripe in 1 month. Here's how.
    Do outreach and follow ups at scale. If you do this right and follow up well, your reply rates sky rocket. For my own job search, I used an email automation tool from Hunter but Mailshake and other tools work too. Source: over 2 years ago
  • My 'under 700ms' SaaS - How I plan to automate the entire process, from finding leads to the sale itself - broken down for you to replicate 😄
    For this, I'm currently using MailShake: https://mailshake.com/. Source: over 2 years ago

What are some alternatives?

When comparing Zendesk and Mailshake, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

lemlist - Send emails that get replies 💌

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Campaign Monitor - Email marketing software built for designers and their clients to run successful email campaigns.