Software Alternatives, Accelerators & Startups

Intercom VS Genies

Compare Intercom VS Genies and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Genies logo Genies

Digital clones that react to the news in real-time
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Genies Landing page
    Landing page //
    2023-09-26

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Genies

Website
genies.com
Pricing URL
-
Release Date
2017 January
Startup details
Country
United States
State
California
City
Venice
Founder(s)
Akash Nigam
Employees
50 - 99

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Genies videos

Genies.com Review | Website First Dates

More videos:

  • Review - Why Genies is Instagram's Favorite Avatar | Fast Company

Category Popularity

0-100% (relative to Intercom and Genies)
Customer Support
100 100%
0% 0
Design Tools
0 0%
100% 100
CRM
100 100%
0% 0
Photos & Graphics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Genies

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Genies Reviews

We have no reviews of Genies yet.
Be the first one to post

Social recommendations and mentions

Intercom might be a bit more popular than Genies. We know about 6 links to it since March 2021 and only 5 links to Genies. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Genies mentions (5)

  • Genies | avatar technology company
    Genies is the leading avatar technology company and created the most intelligent and dynamic avatars on the market. Genies are used by celebrities and common man also. Avatars have the power to unlock a more authentic type of human expression and their true selves in the digital world. Source: over 2 years ago
  • Avatar and Digital Goods SDK - Genies
    Do know about Avatar and Digital Goods SDK? Genies has created the most intelligent and dynamic avatars on the market. They have many celebrities and many users and Millions of customizable options, this is deadly combination. Genies facilitate your users to create their own cinematic avatars and People create avatars based on who they aspire to be so Analyze “aspirational data” to optimize your platform’s... Source: almost 3 years ago
  • Genies Partnerships | Avatar tech company Genies
    The list of avatar tech company Genies’ partnerships has expanded considerably of late. From sports associations to fashion brands to video game companies, the young tech company has been reaching out in order to expand its reach. This has been a particular priority ever since it updated its software development kit in October 2020. Genies, of course, is no stranger to high-profile partnerships. It grabbed... Source: about 3 years ago
  • Genies CEO Akash Nigam Spotlights the Relationship between Founders and Mental Health
    A topic that is rarely talked about is the relationship between founders and mental health- but Genies CEO Akash Nigam is trying to change that. Awareness of mental health issues is finally beginning to take off in society. It is estimated that as many as 1 in 4 American adults suffers from a diagnosable mental disorder. With that in mind, you would imagine around 1 in 4 startup founders to also experience mental... Source: about 3 years ago
  • Genies’ Avatars Will Be Next Big Thing In Social
    Now Genies is trend and everyone use avatars according to their choice. That's why Genies update their selves with every moment. Genies is taking a three-pronged approach to the business: building an app for consumers, working with brands on advertising through its talent agency and then building a software kit to let other app makers integrate Genies. Within its consumer app, brands are paying Genies to give... Source: about 3 years ago

What are some alternatives?

When comparing Intercom and Genies, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Humaaans - Mix-&-match illustrations of humans with a design library.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Avatar SDK - AI-powered 3D avatars from one photo

Drift - A messaging app that helps you grow your business.

Bitmoji - Turns your avatar into stickers and emoji