Software Alternatives, Accelerators & Startups

Intercom VS Freightos

Compare Intercom VS Freightos and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freightos logo Freightos

Freightos offers a number of online freight solutions through innovative software. It has programs specifically for carriers, forwarders, enterprise shippers and e-commerce retailers. Read more about Freightos.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Freightos Landing page
    Landing page //
    2022-08-06

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Freightos

Release Date
2012 January
Startup details
Country
United States
State
Florida
Founder(s)
Zvi Schreiber
Employees
100 - 249

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Freightos videos

Freightos Review & Tutorial | Amazon FBA Shipping

More videos:

  • Tutorial - How To Use Freightos | Shipping To Amazon FBA From China
  • Review - Five Common Freight Mistakes - Alibaba.com Freight Powered by Freightos

Category Popularity

0-100% (relative to Intercom and Freightos)
Customer Support
100 100%
0% 0
ERP
0 0%
100% 100
CRM
100 100%
0% 0
Fleet Management And Logistics

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Freightos

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Freightos Reviews

We have no reviews of Freightos yet.
Be the first one to post

Social recommendations and mentions

Freightos might be a bit more popular than Intercom. We know about 6 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Freightos mentions (6)

  • Price drops at Costco? Hopefully at some point.
    Yeah, still under $3k from Asia to US West Coast according to freightos.com. Source: over 1 year ago
  • What do you think of automation at ports? Will it improve supply chain efficiency, kill jobs, both? Is it worth it? This is a key issue in contract negotiations between shipping companies and dockworkers' unions in the U.S. this summer.
    Btw if you're interested in this stuff check out freightos.com - I thought it was a cool idea (and apparently fairly novel in that industry). It's like a travel booking website but for freight. It can be fun to play around with the settings and see how much it would cost to ship stuff all over. Also check out this documentary from WSJ if you haven't seen it yet: https://www.youtube.com/watch?v=1KtTAb9Tl6E It talks... Source: almost 2 years ago
  • What is the cheapest way to bring three pallets from China to Germany?
    Where do I compare prices for this? Is freightos.com any good? Other alternative? I cannot fill a container with the stuff I want to bring. Source: about 2 years ago
  • 40HQ Container Shipping fees for LA Port
    Just run a search on freightos.com and compare. If your shipment is FOB, you shouldn't be paying a local fee at origin. I'm not sure if they LA local fee is drayage? The base ocean rate looks OK. Source: over 2 years ago
  • China (Export) Containerized Freight Index, weekly update
    Whereas FBX since they started factoring in premiums, and also Platts channel checks, are much more aligned with the quotes I get from forwarders (and from freightos marketplace) I use this article as general reference https://www.freightwaves.com/news/different-container-indexes-vastly-different-rates-which-is-right. Source: over 2 years ago
View more

What are some alternatives?

When comparing Intercom and Freightos, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Avaal Express - Avaal Express is a software incorporating dispatching, fleet management, driver management, safety and compliance from a single platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MultiFreight - MultiFreight Ltd are a leading software company providing international freight management software designed for the freight, shipping and logistics industry.

Drift - A messaging app that helps you grow your business.

Fleetium - Fleetium is a simple and reliable web and mobile apps to manage fleets of cars, trucks, and containers.