Software Alternatives, Accelerators & Startups

Intercom VS Expedia

Compare Intercom VS Expedia and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Expedia logo Expedia

Save up to 60% with Expedia Mobile Exclusive hotel deals!
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Expedia Landing page
    Landing page //
    2023-09-15

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Expedia videos

VLOGMAS DAY 22 ❄ EXPEDIA FLIGHT FAIL // CUSTOMER SERVICE "REVIEW"

More videos:

  • Review - EXPEDIA FLIGHT FAIL CUSTOMER SERVICE REVIEW
  • Review - What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com

Category Popularity

0-100% (relative to Intercom and Expedia)
Customer Support
100 100%
0% 0
Travel
0 0%
100% 100
CRM
100 100%
0% 0
Vacation Rental
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Expedia

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Expedia Reviews

Top 20 Airbnb competitors and alternative booking sites
Since Vrbo is owned by HomeAway, which is a part of the Expedia group, if you list one of your properties on Vrbo, it will automatically be cross-listed on Expedia. This saves you the trouble of having to make a separate listing.
13 Best Skyscanner Alternatives to Book Travel
You can also download the Expedia mobile app for both iOS and Android. Like what you are hearing? Read more in our full review of Expedia.
10 Airbnb alternatives travelers started using in 2023!
Expedia is a great Airbnb alternative, and it caters to all travelers with both shared spaces and entire properties. You will also find plenty of last-minute deals, helping you cut the cost of accommodation. The Expedia mobile app is available for both Android and iOS devices.
17 Best Skyscanner Alternatives Sites
Let’s get one of the biggest names out of the way, if not the biggest name. Indeed, Expedia helped make travel fare aggregation a thing in the first place. To this day, it remains a leading travel deal website, where one can buy cheap airline tickets, rent cars, book hotels, or wrap everything together in a money-saving package. Become a member and you’ll earn points with...
Source: manofmany.com
The 9 Best Skyscanner Alternatives To Book Cheap Travel
Skiplagged.com has created an OTA like Expedia or Priceline to give people cheap tickets that can help find flights that use the concept of skiplagging. Be cautious when using these methods because Airlines frown upon people doing this, and you do not want to be blacklisted or have your frequent flyer program revoked.

Social recommendations and mentions

Based on our record, Expedia should be more popular than Intercom. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Expedia mentions (43)

  • What is the best website for travel packages to WDW?
    So I am planning a trip to WDW for two next year. I am looking at expedia.com for it's travel packages of booking flights and hotels, but am wondering, is their a better website for finding such packages? Source: 9 months ago
  • Whats a chill hostel in Greece?
    Some booking websites allow you to search specifically for hostels. I just took a quick glance, and expedia.com allows it. Booking.com doesn't appear so, but maybe I missed something. Source: about 1 year ago
  • Hotels or AirBnb?
    Whatever safe bed you can find at this point. You've left it too late to be picky and it's looking like it's going to be the start of the the busiest, boomiest tourist season here in Italy ever. Expect to have to stay very, very, very far from city centers and transit connections or to pay $400+/night on a place. Don't be picky, just start looking now at both AirBnb and hotels (booking.com or expedia.com are the... Source: about 1 year ago
  • Flying from Calgary, Canada to Thailand this July - high prices. Bad idea? Tips? Other places I should go?
    So some fares can be priced differently depending on the region you select for purchasing. e.g. expedia.com vs expedia.ca vs expedia.co.jp. Source: about 1 year ago
  • Pregnant women in Florida must show proof of rape or incest for abortion
    Ah yes, the expedia.com effect. "Only one room left, hurry before it's gone.". Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Expedia, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

KAYAK - KAYAK is a travel search engine that searches hundreds of other travel sites at once. Our helpful tools & features find you the information you need to make the right decisions on flights, hotels, rental cars and vacation packages.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

Drift - A messaging app that helps you grow your business.

Booking.com - Find your next stay. Search deals on hotels, homes, and much more...