Software Alternatives, Accelerators & Startups

Booking.com VS Intercom

Compare Booking.com VS Intercom and see what are their differences

Booking.com logo Booking.com

Find your next stay. Search deals on hotels, homes, and much more...

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Booking.com Landing page
    Landing page //
    2023-09-20
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Booking.com videos

Dont use booking.com

More videos:

  • Review - Is Booking.com a Scam???
  • Review - What is the best hotel booking site!? | Expedia vs. Hotels.com vs. Booking.com
  • Review - Should You List Your Property on Booking.com?

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Booking.com and Intercom)
Travel
100 100%
0% 0
Customer Support
0 0%
100% 100
Vacation Rental
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Booking.com and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Booking.com and Intercom

Booking.com Reviews

Top 20 Airbnb competitors and alternative booking sites
Part of The Priceline Group, which owns the Kayak brand, Booking.com is one of the world’s largest and most well-known online travel agencies with listings in 227 countries and support in over 40 languages. It is headquartered in Amsterdam but has a strong global presence.
13 Best Skyscanner Alternatives to Book Travel
A partner of Priceline, Booking.com is another one of the best flight scanning websites built for business travel. On Booking.com, you can book flights, hotel accommodations, rental cars, restaurants, and just about any travel reservations.
10 Airbnb alternatives travelers started using in 2023!
Booking.com is another marketplace that connects travelers with holiday rental owners. With millions of active listings worldwide, it certainly is one of the leading Airbnb alternatives today. You can find anything from a cheap hostel to a 5-star resort here.
AirBnB Alternatives: The Best Sites Like AirBnB in 2023
Thanks for sharing your thoughts! So obviously different sites have different layouts, and focus on different things. I did check Vrbo, Plumguide and Booking.com to start with, and Vrbo has the option to filter both by access to a pool and private pool. Plum Guide has pages dedicated to properties with pools in different countries, such as this one for the US. Booking.com...
15 Airbnb Alternatives You Should Know About
HomeToGo is one of the best options for people on a strict budget. Since they compare so many prices for rentals from hundreds of providers, you’re pretty well guaranteed the best price. Booking is done via the partner website (e.g. TripAdvisor or Booking.com), much like how you would with many flight search engines.
Source: travelfreak.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Booking.com seems to be a lot more popular than Intercom. While we know about 833 links to Booking.com, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Booking.com mentions (833)

  • How do people manage to travel with so little money?
    Mind you between airlines and hotel websites, services like booking.com or airbnb, tripadvisor, klook etc its gotten easier and easier and easier to not only pre book things but pre pay for everything, including guides and entrance fees. So if you know a year ahead of time your exact dates, book everything and pay for it then the $4k you saved for the trip becomes your spending money for the trip. But most... Source: 6 months ago
  • Room Block opening?
    Others, try using Hotel.com and booking.com in advance, but they are not guaranteed rooms, and almost every year I see people trying to argue with the front desk that they have a reservation. If a hotel is sold out, and you find a room on a 3rd party website, you are responsible for your own misery. Source: 6 months ago
  • Hotels
    Use booking.com I found a good rate last admin . I forgot my darn hotel though I wont lie lmao that whole week is a blur I can check my email though . Source: 6 months ago
  • Other Sites for Long Stays
    I was planning on listing on houfy and VRBO just because there is no upfront cost so why not? Is there any reason not too? Is there any reason to try booking.com? There are a few other sites I checked out but none of them were even really operating in my area. Source: 6 months ago
  • Airport pickup
    I'm getting 166k from Airport to monkey forest in Ubud on booking.com. Source: 6 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Booking.com and Intercom, you can also consider the following products

Tripadvisor - The Tripadvisor mobile app is available for the Android and iOS platforms. It can be used to create reviews of hotels, restaurants, and to chat with other travelers on Tripadvisor forums.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Expedia - Save up to 60% with Expedia Mobile Exclusive hotel deals!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Airbnb - Book unique places to stay and things to do.

Drift - A messaging app that helps you grow your business.