Software Alternatives, Accelerators & Startups

Intercom VS Embedly

Compare Intercom VS Embedly and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Embedly logo Embedly

Embedly helps publishers and consumers manage embed codes from websites and APIs.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Embedly Landing page
    Landing page //
    2021-09-21

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Embedly videos

Tips On Embedding In Blogs And Websites Using Embedly

Category Popularity

0-100% (relative to Intercom and Embedly)
Customer Support
100 100%
0% 0
Advertising
0 0%
100% 100
CRM
100 100%
0% 0
Video Maker
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Embedly

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Embedly Reviews

We have no reviews of Embedly yet.
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Social recommendations and mentions

Based on our record, Embedly should be more popular than Intercom. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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Embedly mentions (13)

  • Automod remove videos less than 1second long?
    You can see what kinds of properties you can see for media - I fed the URL of a video into embed.ly as that document suggested, but none of the fields returned gave me a video length... You may want to try with one of the images posted to your sub and see what properties you get. Maybe there's something else in the metadata you can search for that is common across the short videos. Source: 7 months ago
  • Embedding videos on reddit
    Some people report success with getting approved by https://embed.ly/, others report that service never responded to them. Source: 12 months ago
  • free-for.dev
    Embed.ly — Provides APIs for embedding media in a webpage, responsive image scaling, extracting elements from a webpage. Free for up to 5,000 URLs/month at 15 requests/second. - Source: dev.to / over 1 year ago
  • How to ban specific YouTube links?
    Use https://embed.ly to extract the MEDIA_AUTHoR or MEDIA_AUTHOR_URL from the link and add it to either of the 2 rules below. Source: over 1 year ago
  • How does Reddit embed “unavailable” Youtube videos? (example included)
    If you pull up that script, it references "cdn.embedly.com", a third-party content delivery network. See their home page at https://embed.ly/. Source: about 2 years ago
View more

What are some alternatives?

When comparing Intercom and Embedly, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

uberflip - Organize and Centralize ALL of your Content in minutes

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CoSchedule - CoSchedule is the #1 marketing calendar that helps you stay organized and get sh*t done. Plan, produce, publish and promote your content.

Drift - A messaging app that helps you grow your business.

Rocketium - A DIY video creation platform. Make videos in minutes using preset themes and templates.