Software Alternatives, Accelerators & Startups

Intercom VS Eloquent JavaScript

Compare Intercom VS Eloquent JavaScript and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Eloquent JavaScript logo Eloquent JavaScript

Free ebook for the JS Beginners
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Eloquent JavaScript Landing page
    Landing page //
    2021-07-22

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Eloquent JavaScript features and specs

  • Comprehensive Learning Resource
    Eloquent JavaScript covers a wide range of topics, from basic syntax to advanced concepts like asynchronous programming and web development. This depth makes it a valuable resource for both beginners and advanced programmers.
  • Interactive Code Examples
    The book contains numerous interactive code examples that allow readers to see the effects of their code in real-time. This hands-on approach reinforces learning and helps solidify concepts.
  • Free Online Access
    Eloquent JavaScript is available for free online, making it accessible to anyone with an internet connection. This allows learners from around the world to benefit from its content without financial barriers.
  • Engaging Writing Style
    The author, Marijn Haverbeke, writes in an engaging and clear style, making complex topics more understandable and keeping readers interested.
  • Good Balance of Theory and Practice
    The book strikes a good balance between theoretical explanations and practical exercises, allowing readers to apply what they have learned immediately.

Possible disadvantages of Eloquent JavaScript

  • Steep Learning Curve
    Some readers may find the book's progression to be rapid, especially if they are complete beginners. The book quickly moves from basic to more complex topics, which can be overwhelming.
  • Lacks Visual Aids
    While the text is clear and the code examples are helpful, the book could benefit from more visual aids like diagrams and illustrations to explain complex concepts.
  • Assumes Some Prior Knowledge
    Although it's aimed at beginners, the book sometimes assumes that readers have some prior programming experience, which can make it less accessible to absolute novices.
  • Limited Coverage of Latest ES Features
    The book may not cover some of the latest features and best practices introduced in newer versions of JavaScript (e.g., ES2019 and beyond), meaning readers might need to supplement their learning with additional resources.
  • Web Development Sections Could Be More Detailed
    While the book does touch on web development, the sections on this topic are not as in-depth as some readers might hope. Those looking to get a more thorough grounding in web development may need to consult other sources.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Eloquent JavaScript videos

Eloquent JavaScript A Modern Introduction to Programming 3rd Edition by Marijn Haverbeke review

More videos:

  • Review - Eloquent JavaScript review
  • Review - Book Review: Eloquent Javascript by Marijn Haverbeke

Category Popularity

0-100% (relative to Intercom and Eloquent JavaScript)
Customer Support
100 100%
0% 0
Text Editors
0 0%
100% 100
CRM
100 100%
0% 0
Developer Tools
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Eloquent JavaScript

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Eloquent JavaScript Reviews

We have no reviews of Eloquent JavaScript yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Eloquent JavaScript seems to be a lot more popular than Intercom. While we know about 217 links to Eloquent JavaScript, we've tracked only 7 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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Eloquent JavaScript mentions (217)

  • How do we learn to get good at programming
    Videos, blogs, text-based teachings, YouTube project-based learning, books, and the like are all examples of various methods and mediums of acquiring skills, especially in the software engineering industry. As I continue to navigate this challenge, I've made major changes, one being that I will now document the journey, and the other, I switched to reading books on JavaScript. I currently use the book ELOQUENT... - Source: dev.to / 7 months ago
  • Ask HN: Changing my mind about JavaScript
    Seconded. I won't recommend it and no one I know has recommended it for a decade. It's hard for someone who doesn't know JS to know which parts has changed and is no longer the way to do things. https://github.com/getify/You-Dont-Know-JS are the 2 best source for learning JS. If you don't have time to read both, just go with https://eloquentjavascript.net/ If one needs to go further, go through... - Source: Hacker News / 9 months ago
  • Ask HN: Changing my mind about JavaScript
    > Do you have any tip for learning js at it's fundamentals? I would recommend: - https://eloquentjavascript.net/ - https://javascript.info/. - Source: Hacker News / 9 months ago
  • Top 12 JavaScript Resources for Learning and Mastery
    Eloquent JavaScript is a free online book by Marijn Haverbeke. It's a great resource for learning JavaScript from scratch, with a focus on writing clean and effective code. - Source: dev.to / 9 months ago
  • How to Get Started as a New Open Source Contributor to PgAdmin4
    Beginner Resources: Start with the basics using resources like Eloquent JavaScript and JavaScript.info. - Source: dev.to / 10 months ago
View more

What are some alternatives?

When comparing Intercom and Eloquent JavaScript, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

VS Code - Build and debug modern web and cloud applications, by Microsoft

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CodePen - A front end web development playground.

Drift - A messaging app that helps you grow your business.

Node.js - Node.js is a platform built on Chrome's JavaScript runtime for easily building fast, scalable network applications