Intercom VS DevRev
Compare Intercom VS DevRev and see what are their differences
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting
user engagement.
featured
Intercom
Zendesk
Freshdesk
Drift
LiveAgent
LiveChat
tawk.to
Crisp Chat
DevRev
Fernand
Freshsales CRM
productboard
Shorter Loop
Asana
Aha!
ProdPad
A DevCRM connects the makers to the customer by delivering a system of record, social experience, and a suite of platform connections to create a single source of truth for all customer, product, and work-related data.
IntercomIntercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
Based on our record, Intercom should be more popular than DevRev. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
We faced a similar situation at https://devrev.ai/ a few months back, but we decided to go fully client side rather than using server side solutions like Cube. We developed our own open-source library Meerkat (https://github.com/devrev/meerkat) which allows you to generate and execute SQL queries in the browser. - Source: Hacker News / about 1 year ago
Why don’t you check out DevRev? The idea here is to consolidate customer support (GPT chatbot, tickets, SLAs etc) with software development tools (issues, sprints, epics etc). Similar to how we experienced consolidation in infrastructure with AWS and what we’re seeing across other industries, we all know the world doesn’t need more tools. They also announced it's free for startups so perhaps you’d qualify for it... Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Fernand - Customer support for SaaS
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Freshsales CRM - A full-fledged CRM for high-velocity sales teams.
Drift - A messaging app that helps you grow your business.
productboard - Beautiful and powerful product management.