Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

DEV.to Reviews

1. jorge

   | CEO at Escuela de Formación Técnica Chile SPA | about 4 years ago
   It is a nice mini-blog, it's for free and such but

   As a mini-blog, it is a nice alternative for Medium to publish and share information about programming.

   However, the community and the organization are biased toward social justice (and they are open to it). You can read its Code of Conduct, it is so vague and politically leads (I prefer a term of service because it defines fair rules for everybody). So it alienates developers that we don't care about politics in pro of people that want to talk about any other topic such as sexuality, how women are unprivileged, and such. It even mandates to use inclusive language. Good grief.

   My main complaint is the quality of the community. It is not StackOverflow (so we don't want to ask for an answer here), and most of the top topics are clickbait, such as "how to become a rockstar developer in ... days", "100 tips to become a better programmer" (and it doesn't even talk about programming).

   Technically this "mini blog" site allows us to use markdown, and it is okay. However, the whole experience is really basic. Even the template is ugly.

   🏁 Competitors: Medium

   👍 Pros:    Free

   👎 Cons:    Social justice|Basic features|Quality of content

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago

DEV.to mentions (391)

• How to use database triggers in Rails

  Now let's try to create a URL. Assuming the Url model is already created, we expect that calling Url.create(long: 'https://dev.to') will return a Url object with both long and short attributes populated. However, by default, this won't happen because Rails expects that after a record is created, only the ID and timestamps can change, so it doesn't update other attributes. To make this work, I will redefine the... - Source: dev.to / 1 day ago

• Where MonDev tools comes from

  Dev.to: where I also publish this newsletter, is full of articles and often curated collections of various tools. Just take a quick ten-minute tour to discover at least one new tool. - Source: dev.to / 3 days ago

• Punishing myself

  I know, real original 🙄, but I had to as this is my inaugural post on Dev.to! I've been toying with the idea of writing a blog for some time now, and figured since I'm starting a new project, this is the best time for it. I've been somewhat familiar with React.js for a while now and wanted to make the jump over to React Native to capitalize on an idea I've had for a few years. I'll be blogging about the progress... - Source: dev.to / 14 days ago

• How the web works: page loading and beyond

  The page load process is a basic aspect of web browsing, which envelops a sequence of actions that occur when a user requests and accesses a web page. This website dev. To is displaying to you because of some intricate actions occurring over the web. - Source: dev.to / 22 days ago

• A Beginner's Guide to Front-End Development

  Join any developers community like dev. to. - Source: dev.to / 25 days ago