Zendesk Reviews

DEV.to Reviews

1. jorge

   | CEO at Escuela de Formación Técnica Chile SPA | about 4 years ago
   It is a nice mini-blog, it's for free and such but

   As a mini-blog, it is a nice alternative for Medium to publish and share information about programming.

   However, the community and the organization are biased toward social justice (and they are open to it). You can read its Code of Conduct, it is so vague and politically leads (I prefer a term of service because it defines fair rules for everybody). So it alienates developers that we don't care about politics in pro of people that want to talk about any other topic such as sexuality, how women are unprivileged, and such. It even mandates to use inclusive language. Good grief.

   My main complaint is the quality of the community. It is not StackOverflow (so we don't want to ask for an answer here), and most of the top topics are clickbait, such as "how to become a rockstar developer in ... days", "100 tips to become a better programmer" (and it doesn't even talk about programming).

   Technically this "mini blog" site allows us to use markdown, and it is okay. However, the whole experience is really basic. Even the template is ugly.

   🏁 Competitors: Medium

   👍 Pros:    Free

   👎 Cons:    Social justice|Basic features|Quality of content

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

DEV.to mentions (395)

• Writing an Obsidian Plugin Driven By Tests

  I recently developed the initial version of Obsidian DEV Publish Plugin, a plugin that enables publishing Obsidian notes as articles on DEV. The first prototype was developed during a ~4 hour live stream. - Source: dev.to / 2 days ago

• Install Docker and Portainer in a VM using Ansible

  Note: The inventory.yml file is not shared since that depends on the actual environment So it will be different for everyone. If you want to learn more about the inventory file Watch the videos on YouTube or read the written version on https://dev.to. Links in The video descriptions on YouTube. - Source: dev.to / 17 days ago

• How Can I Create a DevOps Pipeline That Automatically Resolves All Conflicts and Bugs Without Human Intervention?

  Also, follow DevOps best practices on Dev.to and explore the Jenkins Documentation. - Source: dev.to / 8 days ago

• Two Days Indie Dev Life: Mailchimp, Webflow & Zapier - A Love Story

  I’ve been active on twitter for about a week now. It’s still kind of new to me but something really cool happened yesterday. DEV.TO put one of my daily blogs in one of their tweets, they have like 300k+ followers, I couldn’t believe it. Very very cool, thanks a lot 🙏. - Source: dev.to / 8 days ago

• How to use database triggers in Rails

  Now let's try to create a URL. Assuming the Url model is already created, we expect that calling Url.create(long: 'https://dev.to') will return a Url object with both long and short attributes populated. However, by default, this won't happen because Rails expects that after a record is created, only the ID and timestamps can change, so it doesn't update other attributes. To make this work, I will redefine the... - Source: dev.to / 10 days ago