Intercom VS Actioner
Compare Intercom VS Actioner and see what are their differences
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting
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Intercom
Zendesk
Freshdesk
Drift
LiveAgent
tawk.to
LiveChat
Crisp Chat
Actioner
PullNotifier
Axolo for GitLab
Pullflow
incident.io
Halp
Axolo
Zapier
Actioner is a no-code workflow automation platform. It allows you to connect your tools with each other and build human-in-the-loop automation.
Actioner works perfectly with Slack. It has an app directory (https://actioner.com/app-directory) full of Slack bots - these are built by the Actioner team using the platform. They are ready-to-use apps and just require you to connect Slack and the other tool you want to use in Slack.
With seamless integration, you can complete any task in your tool (HubSpot, Zendesk, Jira, PagerDuty, GitHub, Bitbucket, and more.) without leaving Slack. You can access a wide variety of use cases in our library (https://actioner.com/use-cases). You can explore use cases such as sales automation, incident management, ticket management, DevOps automation, pipeline and pull request management, and lots more.
Actioner allows you to turn Slack into a digital HQ with its extended capabilities to integrate any tool with open API with Slack and customize your Slack apps and workflows.
Intercom ActionerActioner's answer:
Actioner is a platform that allows users to build and automate workflows using AI from Slack. It also has an app directory full of pre-built workflows and apps tailored specifically for Slack.
Actioner's answer:
Actioner does not have a direct competitor. But why the answer to "why use Actioner?" is; is to establish an AI-first company culture, turn Slack into a digital HQ through running any business operations without leaving Slack.
Actioner's answer:
Our primary audience is AI enthusiasts, early adapters, tech geeks and of course Slack users.
Actioner's answer:
Actioner was found in 2021 by a group of Ex-Atlassian employees--A team who has founded and developed the leading incident management tool, OpsGenie.
Actioner's answer:
Actioner is used by various types of companies and industries, but for privacy concerns for now we prefer to not use any brand names.
Actioner's answer:
For storage: AWS DynamoDB, AWS S3, ElasticSearch For computing: AWS ECS Fargate + AWS Lambda For network: AWS Route 53, AWS Cloudfront, AWS API Gateway, AWS ELB For messaging: AWS SQS, AWS SNS, AWS Kinesis
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.
I liked how Actioner abstracts the use cases with dedicated apps while it also provides the ability to customize the entire behavior with platform capabilities.
Have been using Actioner for our internal ticketing; and it's working great! Their support team is also top notch! Price is fair, too, very advantageous especially when you use multiple apps.
Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
PullNotifier - PullNotifier - a Github and Slack integration app. The most efficient Pull Request notifications on Slack -> PullNotifier allows you to see your team's latest pull request status without getting spammed with notifications.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Axolo for GitLab - Review merge requests faster.
Drift - A messaging app that helps you grow your business.
Pullflow - Merge quality PRs 4X faster with synchronized conversation between developers, systems, and AI, across your favorite tools.