Software Alternatives & Reviews

Zapier VS Intercom

Compare Zapier VS Intercom and see what are their differences

Zapier logo Zapier

Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Zapier Landing page
    Landing page //
    2023-07-24
  • Intercom Landing page
    Landing page //
    2023-07-05

Zapier videos

Zapier Tutorial | How to Automate Tasks and STOP WASTING TIME!

More videos:

  • Review - A COMPLETE GUIDE TO USING ZAPIER - Beginner's Edition
  • Review - Getting started with Zapier triggers and actions
  • Review - What is Zapier?
  • Tutorial - Zapier 2022 Automation Review & Tutorial - How To Make A Zap 🤖

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Zapier and Intercom)
Web Service Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Automation
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zapier and Intercom

Zapier Reviews

Top 5 Microsoft Power Automate alternatives for 2024
Zapier is a great option among Power Automate alternatives,” says Kev Tilley, financial expert and managing director at Mortgageable UK. “Like Power Automate, Zapier has a wide range of built-in integrations that make it easy to connect to popular apps and services. In addition, Zapier offers support for custom connectors.”
Source: www.jotform.com
Top 15 MuleSoft Competitors and Alternatives
Zapier is a software company specializing in task automation. Businesses can use Zapier to integrate web applications and automate workflows. In 2022, Zapier enabled customers to connect and move data across over 5,000 apps, including Salesforce, Jira, and Airtable.
Top 9 MuleSoft Alternatives & Competitors in 2024
Zapier empowers your IT team to focus on strategic initiatives and deliver exceptional service to the organization. With real-time monitoring and reporting, Zapier ensures continuous improvement and helps you make data-driven decisions.
Source: www.zluri.com
Zapier vs. Make.com: Which Automation Tool Will Take the Business Lead?
Choosing between automation platforms such as Zapier and Make.com can affect your business differently, given the different needs and requirements you may face. On the one hand, there's Zapier, a platform that offers a wide range of integrations and boasts an amicable user interface. This is a service that stands out for its user-friendly interface and large number of...
7 Best Zapier Alternatives to Meet Your Integration Needs
Konnectify is a rising star in the iPaaS landscape. It stands out with its robust capabilities for seamless integrations, making it a great Zapier alternative. If you are curious to know how Konnectify is better than Zapier, read our side-by-side comparison blog for Zapier vs. Konnectify.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Zapier should be more popular than Intercom. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zapier mentions (12)

  • Launch HN: DryMerge (YC W24) – Automate Workflows with Plain English
    Indeed, zapier already has this [0] 0 - https://zapier.com/#:~:text=Start%20a%20workflow%20as%20fast%20as%20you%20can%20type. - Source: Hacker News / about 1 month ago
  • The 2024 Web Hosting Report
    There is some overlap here into the “no-code” or “low-code” world, as sometimes the same teams will hook tools like Zapier up to the BaaS in order to integrate with third parties. For small projects this can lead to superhuman productivity! But over a certain line it can become a mess of complexity where it’s hard to track down where data lives and where it is mutated. - Source: dev.to / 3 months ago
  • YC: Requests for Startups
    I submitted an application for w24 that fits in the "Developer tools inspired by existing internal tools" category but wasn't accepted. I suspect my pitch probably needed work, and I also haven't started building at all yet and submitted as a solo-founder which it seems has less chance of being accepted. Here's the pitch and some details, in case anyone else is interested in the idea: > Supportal uses AI to... - Source: Hacker News / 3 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Zapier.com — Connect the apps you use to automate tasks. Five zaps every 15 minutes and 100 tasks/month. - Source: dev.to / 3 months ago
  • Best Workflow Automation Software to Streamline Your Development Process
    Zapier is undoubtedly one of the most popular workflow automation platforms. Its user-friendly interface empowers users, even those without coding knowledge, to create automation workflows known as "Zaps." With an extensive library of integrations, Zapier enables developers to automate repetitive tasks by chaining them together, saving time and effort. - Source: dev.to / 8 months ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Zapier and Intercom, you can also consider the following products

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Make.com - Tool for workflow automation (Former Integromat)

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

Drift - A messaging app that helps you grow your business.