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Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
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HelpRealm.io's answer
Fully free and especially suited for solo users or a small team
HelpRealm.io's answer
If you need a fast accessibility help desk system to start supporting your customers or community members, then HelpRealm is best suited.
HelpRealm.io's answer
Users who manage communities or freelancers who have just started having a tight budget and need a free option.
HelpRealm.io's answer
Coming from a remote support background, the author figured it would be great to build a helpdesk system for people with a tight budget or people who need to support their community.
HelpRealm.io's answer
The product is built with the famous and popular Laravel PHP framework, using mariaDB as database system.
HelpRealm.io's answer
Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 2 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: about 3 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 3 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
HelpSpace - The team inbox with super powers
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