What are some alternatives?
When comparing Helpman and Tenfold, you can also consider the following products
statuspage - A simple self-hosted status page site with an API written in Django under the BSD license.
Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
YUNO - YUNO is a web data driven company focussed on solving customer challenges in web data discovery and extraction space.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
Yonyx - Decision tree driven Interactive guides for customer service
Talkdesk - Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.