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HelpJuice VS Document360

Compare HelpJuice VS Document360 and see what are their differences


Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
HelpJuice Landing Page
HelpJuice Landing Page
Document360 Landing Page
Document360 Landing Page

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

HelpJuice details

Categories
Help Desk Project Management Customer Support
Website helpjuice.com  
Pricing URL Official HelpJuice Pricing  
Details $-
Platforms
-
Release Date-

Document360 details

Categories
Document Management Document Management System Help Desk
Website document360.com  
Pricing URL Official Document360 Pricing  
Details $paid Free Trial $59.0 / Monthly (2 Team Accounts)
Platforms
-
Release Date2018-07-01

HelpJuice Pricing
HelpJuice Pricing Screenshot

Document360 Pricing
Document360 Pricing Screenshot

HelpJuice videos

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • - 1min Intro Into Helpjuice - Knowledge Base Software
  • - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • - Freshworks Customer Story — Document360
  • - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity beta

0-100% (relative to HelpJuice and Document360)
60
60%
40%
40
0
0%
100%
100
59
59%
41%
41
100
100%
0%
0

Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Document360

HelpJuice Reviews

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Document360 Reviews

  1. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: ZenDesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

What are some alternatives?

When comparing HelpJuice and Document360, you can also consider the following products

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

Vanilla Forums - Build an engaging community forum using Vanilla's modern cloud forum software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jive - Jive's Hosted VoIP UC platform is an enterprise-grade business phone system that works for any organization. Welcome to Unified Communications in the cloud.

User reviews

Share your experience with using HelpJuice and Document360. For example, how are they different and which one is better?

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