Software Alternatives & Reviews

Grade.us VS Intercom

Compare Grade.us VS Intercom and see what are their differences

Grade.us logo Grade.us

Review marketing and monitoring platform, white-labeled for agencies and SEOs

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Grade.us Landing page
    Landing page //
    2023-10-11

Grade.us is a review marketing platform with a growing suite of tools to: (1) convert happy customers into reviewers ("review-gen"); (2) recover disgruntled customers and pre-empt negative reviews; (3) monitor customer reviews across scores of third-party review sites in real-time; and (4) capture and amplify the business's positive reviews to reach a broader audience.

Grade.us is best suited to marketers and agenies who want an easy and flexible toolset to implement review marketing on their own terms, under their own brand, either as a standalone offering or within a larger product suite. With its growing reporting and analytics capability, Grade.us has quickly become the solution for creating and optimizing reputation and review marketing campaigns across a wide range of industries.

  • Intercom Landing page
    Landing page //
    2023-07-05

Grade.us videos

Quick Demo of Grade.us Review Marketing Platform

More videos:

  • Review - Grade.us Review Management Software
  • Review - Grade.us Webinar Walkthrough: The New Re-Designed Review Funnel Landing Page

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Grade.us and Intercom)
Reputation Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Reviews
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Grade.us and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Grade.us and Intercom

Grade.us Reviews

Review Generation Platforms: Which One Is Best for My Business?
How It Works: Grade.us is a well-known and trusted white-label review management tool with 10,000+ users generating reviews on sites like Google, Facebook, and 100+ industry-specific review sites. There are two unique features of Grade.us—their “review funnel,” which automates the process of asking, reminding, and guiding customers through the review process, and their...
Compare 31 of the Best Online Reputation Management Software Services
Grade.us is a white-label review management and marketing platform. The platform offers a suite of tools to convert happy customers into reviewers, recover disgruntled customers and pre-empt negative reviews, monitor customer reviews across third-party review sites, and capture and amplify positive reviews.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Grade.us mentions (0)

We have not tracked any mentions of Grade.us yet. Tracking of Grade.us recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Grade.us and Intercom, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Drift - A messaging app that helps you grow your business.