Compare 31 of the Best Online Reputation Management Software Services

For this reason, Trustpilot has become a go-to consumer resource for online reputation management services. Trustpilot offers free and paid services. Any company can use Trustpilot for free and invite their customers to review them.

Reputation-Marketing.com (formerly Reputation Aegis) is a customer intelligence platform. It offers advanced customer satisfaction surveys and integrated online reputation management. Reputation-Marketing.com acts as a brand image builder. Consequently creating a long-term shield to protect businesses.

Rocket Referrals is all about relationship marketing. Therefore, it focuses on the existing client base of a business. The goal is to send personalized touch points. That both maintain personal relationships and leverage the business to increase sales. This happens by first evaluating the loyalty of individual clients. Then using psychology-driven content to influence desired behavior.

Promoter.io is a comprehensive customer intelligence platform and reputation management service. It’s built to help companies increase revenue and reduce churn with customer feedback.

Nearby Now makes it easy for businesses to create dynamic and rich content that drives leads. All local businesses can benefit. All a business has to do is drop a check-in pin at the location of service. Whether it be a client’s property or a brick and mortar store.

Future Solutions is a reputation management service that can help with reputation monitoring for small and medium businesses. It helps you gain control of your online presence.

Grade.us is a white-label review management and marketing platform. The platform offers a suite of tools to convert happy customers into reviewers, recover disgruntled customers and pre-empt negative reviews, monitor customer reviews across third-party review sites, and capture and amplify positive reviews.

ReviewBuzz helps businesses get 5-star online reviews. Which helps you get more customers. ReviewBuzz is a patent-pending software. That helps you get the most online reviews on the sites that matter. Like Google, Yelp, Facebook and more.

The Reviews.io reputation management service invites reviews to the platforms where they are lacking a presence. This works by assigning a percentage of requests to platforms of the business’ choice.

PowerReviews delivers software and network products. Empowering brands and retailers to generate and display ratings and reviews. All within a single, flexible, multi-tenant SaaS platform.

BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

GatherUp (formerly GetFiveStars) lets a business install a customer feedback and online review management process. The product requests and tracks customer feedback. Therefore preventing bad reviews. While pushing positive testimonials out to the business website. And encourages happy customers to leave online reviews across the Internet.

Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.

ReviewTrackers is the award-winning customer feedback software. It helps businesses transform the customer experience. The platform collects review data from 85+ review sites. Helping to enable brands to make data-driven decisions. ReviewTrackers helps busy professionals save time, money and resources. So they can focus on what matters most: their customers.

Brand mention tools alert you whenever someone mentions your brand name online, categorizes these mentions as positive or negative, and alerts you to how often certain individuals talk about your brand. That way, you can immediately take the needed actions to manage your reputation: promote the positive, and act to stop the negative before it spreads. Considering that, this is why this type of reputation management software has become so popular.

What makes them different? Yotpo is an agile, data-driven platform. Above all, they provide real-time data so that brands can see the value they are getting. Yotpo is also innovating and implementing new features.

Falcon.io is how brands take control of their reputation management. It combines tools for social media listening. Including sentiment analysis with a centralized customer profile hub. Thus brands can detect and react to comments.

ReviewInc provides an all-in-one experience for businesses. Giving them access to manage their online reputation with a stable experience. The ReviewInc platform includes an optimized email system that designed specifically to get past spam filters, which is critical when sending thousands of review requests for your product or service.

Awario wants you to be the first to know when important conversations spark up online. In contrast, to other monitoring apps that rely on a single third-party data provider, Awario crawls over 13 billion web pages daily and is one of the most immediate ways to learn about new mentions. With Awario, users can reply to any mentions within the app and connect to as many accounts as they want.

Reputology helps multi-location businesses. Even more, it’s great for tracking all sources of customer feedback, through platforms like Yelp, Google, Facebook reviews, surveys, etc. You can also respond to reviews from the platform, as well as engage unhappy customers, analyze customer sentiment, and get more organic reviews.

Rising Star Reviews specializes in helping local businesses get more 5-star reviews. While keeping negative customer feedback private. Rising Star Reviews makes it easy to ask every customer for a review. And to do so without the fear of getting negative reviews. Businesses enter a customer’s name and email address, and the system does the rest.

NiceJob helps small businesses grow through its automated review management software. Thus creating digital word of mouth referrals for your business. Through the NiceJob platform, users can send review requests, track customer feedback, and prevent bad reviews. All this allows NiceJob to get more good reviews with less effort.

The Get More Reviews reputation management software helps you get reviews and much more. Get More Reviews allows businesses to generate real reviews on many sites. Including Google, Facebook, Trip Advisor, and BBB. They do all the setup, therefore you can sit back and get more reviews.

What makes them different? Synup comes at an excellent price, and even gives you a free scan. This allows interested customers to give the service a spin before deciding to sign on.

What makes them different? The difference between Trustalyze and other reputation management services is that Trustalyze posts merchant reviews to our blockchain. Since blockchains are immutable, this gives a value add to our merchants and that is added trust and transparency. Also, some sites allow anyone to post a review, which opens the door to fake negative and sometimes slanderous reviews, but the Trustalyze system only allows verified reviews to come in.