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GetSatisfaction VS Feedbackify

Compare GetSatisfaction VS Feedbackify and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

Feedbackify logo Feedbackify

Feedbackify offers website feedback solutions that enable companies to engage with their customers.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • Feedbackify Landing page
    Landing page //
    2021-10-06

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

Feedbackify videos

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Category Popularity

0-100% (relative to GetSatisfaction and Feedbackify)

GetSatisfaction

Feedbackify

Help Desk
80 80%
Help Desk
20% 20
Customer Feedback
76 76%
Customer Feedback
24% 24
Customer Support
88 88%
Customer Support
12% 12
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and Feedbackify

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

Feedbackify Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
By way of a drag-and-drop editor, Feedbackify allows users to easily create feedback forms themselves. Installation is also very easy. All you have to do is copy and paste the code they provide you with into your website’s HTML and it’s ready to go. Your visitors can provide a rating as well as submit comments, including compliments and suggestions. Within this customer...
Source: mopinion.com

What are some alternatives?

When comparing GetSatisfaction and Feedbackify, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Survicate - Collect feedback on your website and find out more about your visitors.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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