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AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Delighted - The fastest and easiest way to gather actionable feedback from your customers
Survicate - Collect feedback on your website and find out more about your visitors.
Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community
UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!