Software Alternatives, Accelerators & Startups

Geekbot VS Zendesk

Compare Geekbot VS Zendesk and see what are their differences

Geekbot logo Geekbot

Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Geekbot Landing page
    Landing page //
    2023-10-09
  • Zendesk Landing page
    Landing page //
    2024-05-06

Geekbot videos

First look of Geekbot for asynchronous stand up meetings

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Geekbot and Zendesk)
Appointment Scheduling
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Geekbot and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Geekbot and Zendesk

Geekbot Reviews

Meet Sup, the affordable alternative to Geekbot.
Sup's features, customisation, and pricing make it the #1 Geekbot alternative for teams that want to automate their meetings.
Source: www.sup.today

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Geekbot should be more popular than Zendesk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Geekbot mentions (13)

  • Automating standups using GPT4 and Github APIs
    We think GitReport could replace standup apps like Geekbot. So we're making it into a product. More Git features are coming, like tracking issues and pull requests. Source: 8 months ago
  • Agile / Scrum
    We run standups every day, however only 2x of them are a Teams call. The other 3 are run using a tool called Geekbot (Yes scrum masters do hate this) which is basically just a chatbot that sends you the standard standup questions and you can answer whenever you feel like it. This has helped our team heaps due to having such a huge mix of people in our team (Cloud Eng, Database Eng, Software Eng, Network Eng) that... Source: 11 months ago
  • What do you really think of your daily standup?
    My new job recently pulled in https://geekbot.com/ to handle stand ups. Answer a couple basic questions when you login, and they’re all sent to a central channel. I’m not big on that type of communication in general, but it takes maybe 30 seconds each morning. Source: about 1 year ago
  • As an IC, is there anything I can do about super cheerful team members using up meetings time?
    We use Geekbot to help standups. The feedback from each dev goes into a channel, then we talk about things that need to be addressed or things we're working on. Source: over 1 year ago
  • Scrum Has Failed the Developers
    Back in 2005, I remember working on startups running on Scrum principles. It worked well at the time, we where able to ship, grow the team, and move forward with a nice few-features-per-week cadence, working remotely, on a small team; less than 10. Tt always worked fine, but very slow, as all-dev-things were at the time. I worked with ActiveColab in 2007, Skype 2007, Yammer 2009, Trello 2011, Pivotal Tracker 2013,... - Source: Hacker News / over 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Geekbot and Zendesk, you can also consider the following products

MeetNotes - Increase Productivity with Meeting Notes Tool. More effective minutes, Prepare Agenda, Collaborative Notes & Action Items.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Chili Piper - Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Standuply - Run daily standup meetings and track your metrics in Slack

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!