Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

React Tutorial Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

React Tutorial mentions (18)

• React scrimba course

  I just wanted to know if anybody took both or the react-tutorial.app course. I mostly like the flashcards part of the course. I was thinking of taking the Scrimba course and just using the other courses study materials. Source: almost 3 years ago

• Current self taught developers who started of with no knowledge and then used a large free course online. How much of your knowledge came from said course

  The Jad Joubran courses on the other hand really upped my skill level and helped me make the jump from passive learning, exercises and very small projects to making legitimate web apps. That was probably the biggest/scariest jump I've made in my learning journey, and without those courses and the hands-on skill checks and projects he makes you do, I wouldn't have gotten to where I am (which is close to finishing... Source: about 3 years ago

• What are some good online sources/courses for learning React?

  I learned through https://react-tutorial.app/ and absolutely loved it. I'm also a hands-on guy. Source: about 3 years ago

• I'm having difficulty learning react

  Try this and see if this learning method works for you (first 70ish lessons are free): https://react-tutorial.app. Source: about 3 years ago

• Learning React

  React-tutorial.app is a great step by step one, although you do have to pay for it. If you're comfortable learning things based off documentation that should work as well. Source: about 3 years ago