Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Code.org Reviews

1. Aaryan Mantri

   · policeman at hello.com · about 5 years ago
   Code.Org Review

   Code.org is much easier to use than Thunkable.First of all names say everything.Second,it has more modes than just "drag-and-drop".

   👍 Pros:    Pretty design|Price|Easy layout

   👎 Cons:    Unproffesional|Lack support by phone|No sign up cost

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

Code.org mentions (385)

• Behold

  Code.org uses an extremely outdated version of javascript, It's so hard to access data in array, im basically forced to do this. Cant wait to ditch this shit. Source: over 2 years ago

• Ask HN: Animation Software for Kids?

  I'm not sure if your 4.5yo is old enough to try Scratch[1] but nothing is too young these days. My elder got into Scratch around that time. These days, my younger one is into https://code.org and she make things go around, do stuffs, etc. 1. https://scratch.mit.edu. - Source: Hacker News / over 2 years ago

• Please help me with my code.org project. I cant post on the code.org forum bc its only for teachers

  So I am using code.org to make a platforming game, and if I am halfway off of a platform I slide off of it. Idk if this is a quirk with code.org or if I did something wrong. You can check the hitboxes by pressing debug sprites in the bottom right corner. Source: over 2 years ago

• [Grade 9 Digital Literacy] How do I view the assessment on code.org

  My school hosts the unit tests for digital literacy on code.org as the "assessment day" at the bottom of the unit. Is there any way to view the test before it is unlocked by the teacher on a student account? Source: over 2 years ago

• Advice for my autistic son

  My four year old was kicked out of his preschool class, and the school recommended I set him up with applied behavioral analysis. Though it hurt to read the email from the school, I don't blame them at all, he does have impulse control issues and doesn't always pay attention when others are talking to him. He sometimes also throws things and apparently pushed another student once. Outside of the social... Source: almost 3 years ago