Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Codecademy should be more popular than Freshdesk. It has been mentiond 112 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Codecademy is a freemium platform with high-quality content. Their courses range from web development to data science, and are interactive and text-based. - Source: dev.to / about 1 month ago
If you really have decided to become the next Guru on Scratch then you should learn at least one real programming language like JavaScript. I found this JavaScript course very useful: https://learnjavascript.online/. You can also learn Java and Python on codecademy.com. - Source: dev.to / 10 months ago
Codecademy.com makes use of a similar approach to the one you mentioned in order to teach JavaScript (and HTML and CSS), giving immediate feedback for the code you write on your browser (except that it uses the browser, as mentioned, instead of an IDE). Source: 11 months ago
Codecademy offers interactive coding courses for various programming languages, including Python and JavaScript. It provides a hands-on learning experience and offers a free trial to get started. codecademy.com. Source: 12 months ago
My recommendation is to sign up for codecademy.com and create an account to learn SQL over there. Also use sqlbolt.com because both of these websites provide detailed interactive SQL tutorials that should help you write it. You write the SQL as you learn it which is a better way of learning it in my opinion. Source: 12 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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