Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · about 4 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Cloud Devs Reviews

1. Siro Chan

   about 5 years ago
   Fine collection of free 3D images

   3D Bay has a wide selection of high-quality 3D images for download. It's completely free to use. Adding to my bookmarks now!

   🏁 Competitors: 3dcart

   👍 Pros:    High quality|Wide range of choices|Royalty-free

   👎 Cons:    More categories should be added
2. david millergm

   · Business Development Manager at SeatGeek · over 5 years ago
   Flexible and reliable

   I've been working with Clouddevs for almost an year now, but it feels like more. It has been a delight to work on many projects, all of them with high-end tech and great people. There is always opportunity to improve and push myself further. I can make my own hours, respecting the clients needs. Never had a delay with payments.

   🏁 Competitors: Toptal

   👍 Pros:    Super fast|Quick response time from developers|Excellent support
3. hollomonmarilynn

   · Customer Success Manager at Instacart · over 5 years ago
   Awesome developers.

   Despite not being their usual area of expertize, Cloud devs found a suitable developer quickly and ensured the project could be completed to a high standard. They worked remotely, maintaining regular contact and meeting in-person monthly to ensure all goals aligned.

   🏁 Competitors: Toptal

   👍 Pros:    Quality|Quick response time from developers|Best customer service

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 4 years ago

Cloud Devs mentions (14)

• Tests and Coverage in Dart

  Test-Driven Development with Dart: Ensuring Code Quality by CloudDevs. - Source: dev.to / 2 months ago

• Work from Home Permanently? These 10 Companies are Hiring Now!

  Some great opportunities here! clouddevs.com and unicorn.dev are also great places to find remote work for peeps in LATAM and ASIA. Source: about 3 years ago

• I am a developer with over 6 years of experience with React. What would be the best place to get related jobs?

  Cloud devs - https://clouddevs.com/ - apply to be a Latin Am. contractor. Source: over 3 years ago

• Devs of reddit making 6 figures salary, what has your journey been like?

  You have to use the years to build a strong portfolio, expand your skill sets and apply for higher paying jobs. I work a side hustle at clouddevs.com to make this mark combined with my day job. I'm from Asia. Trust in some parts of the world a 6-figure salary could be for an entry level dev as well. Source: over 3 years ago

• 📢 Lemon .io is hiring a DevOps Engineer!

  Clouddevs.com is hiring devs located in Asia and the LatAms. Source: over 3 years ago