Software Alternatives & Reviews

Freightos VS Intercom

Compare Freightos VS Intercom and see what are their differences

Freightos logo Freightos

Freightos offers a number of online freight solutions through innovative software. It has programs specifically for carriers, forwarders, enterprise shippers and e-commerce retailers. Read more about Freightos.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Freightos Landing page
    Landing page //
    2022-08-06
  • Intercom Landing page
    Landing page //
    2023-07-05

Freightos videos

Freightos Review & Tutorial | Amazon FBA Shipping

More videos:

  • Tutorial - How To Use Freightos | Shipping To Amazon FBA From China
  • Review - Five Common Freight Mistakes - Alibaba.com Freight Powered by Freightos

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Freightos and Intercom)
Fleet Management And Logistics
Customer Support
0 0%
100% 100
ERP
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freightos and Intercom

Freightos Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Intercom might be a bit more popular than Freightos. We know about 6 links to it since March 2021 and only 6 links to Freightos. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freightos mentions (6)

  • Price drops at Costco? Hopefully at some point.
    Yeah, still under $3k from Asia to US West Coast according to freightos.com. Source: over 1 year ago
  • What do you think of automation at ports? Will it improve supply chain efficiency, kill jobs, both? Is it worth it? This is a key issue in contract negotiations between shipping companies and dockworkers' unions in the U.S. this summer.
    Btw if you're interested in this stuff check out freightos.com - I thought it was a cool idea (and apparently fairly novel in that industry). It's like a travel booking website but for freight. It can be fun to play around with the settings and see how much it would cost to ship stuff all over. Also check out this documentary from WSJ if you haven't seen it yet: https://www.youtube.com/watch?v=1KtTAb9Tl6E It talks... Source: almost 2 years ago
  • What is the cheapest way to bring three pallets from China to Germany?
    Where do I compare prices for this? Is freightos.com any good? Other alternative? I cannot fill a container with the stuff I want to bring. Source: about 2 years ago
  • 40HQ Container Shipping fees for LA Port
    Just run a search on freightos.com and compare. If your shipment is FOB, you shouldn't be paying a local fee at origin. I'm not sure if they LA local fee is drayage? The base ocean rate looks OK. Source: over 2 years ago
  • China (Export) Containerized Freight Index, weekly update
    Whereas FBX since they started factoring in premiums, and also Platts channel checks, are much more aligned with the quotes I get from forwarders (and from freightos marketplace) I use this article as general reference https://www.freightwaves.com/news/different-container-indexes-vastly-different-rates-which-is-right. Source: over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Freightos and Intercom, you can also consider the following products

Avaal Express - Avaal Express is a software incorporating dispatching, fleet management, driver management, safety and compliance from a single platform.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MultiFreight - MultiFreight Ltd are a leading software company providing international freight management software designed for the freight, shipping and logistics industry.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paragon - Paragon offers routing, scheduling, and transport logistics optimization software.

Drift - A messaging app that helps you grow your business.