Software Alternatives, Accelerators & Startups

eero VS Intercom

Compare eero VS Intercom and see what are their differences

eero logo eero

Blanket your home in fast, reliable WiFi

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • eero Landing page
    Landing page //
    2023-10-14
  • Intercom Landing page
    Landing page //
    2023-07-05

eero

Website
eero.com
Pricing URL
-
Release Date
-

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

eero videos

Review: eero mesh Wi-Fi System

More videos:

  • Review - eero Pro Wi Fi Router Review
  • Review - Amazon eero Mesh Home WiFi System Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to eero and Intercom)
Home
100 100%
0% 0
Customer Support
0 0%
100% 100
Operating Systems
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using eero and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare eero and Intercom

eero Reviews

What Happened to Luma Wifi Solution?
Like Luma, you just plug Eero into your modem and the other range extenders or nodes to other standard outlets and you’re good to go. Moreover, it also comes in 3-packs of Eero nodes which can be spaced at least 40 feet apart. There’s also an app that controls everything the mesh WiFi does, including a scheduled WiFi lockdown for visitors and your children.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, eero should be more popular than Intercom. It has been mentiond 36 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

eero mentions (36)

  • Home robbery deterrent : security options for neighborhood
    Ours work just fine......... Never had any issue with connectivity or notifications. If coverage is your issue, look for something like a mesh network for your home rather than a central router and extenders. Source: 12 months ago
  • Business wifi plan in backhouse?
    Eero Wi-Fi extenders work well and save a monthly extra bill. Https://eero.com/. Source: over 1 year ago
  • Finally getting fiber!
    New ISP in town looks to have a pretty solid set up. 1gig simetrical for $50/m (plus some freebies like 1Password family, malwarebytes, etc.,) which comes with a https://eero.com "Security WiFi system." Which I assume to be a Eero wifi hub, maybe v6 but probably previous gen. Source: over 1 year ago
  • Eero might be the worst company when it comes to refunds for returning items.
    Yeah, but Amazon is the best so by your eeros from Amazon instead of eero.com if you think there is a chance that you will be returning them. Source: almost 2 years ago
  • What is the best wifi provider on the west side of Portland?
    I use Astound (the new name of Wave G) for my internet service, connected to a purchased eero WiFi hotspot. Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing eero and Intercom, you can also consider the following products

Starry - A touchscreen Wi-Fi router and radical Internet service

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Velop - Whole-home mesh Wi-Fi by Linksys

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Orbi WiFi System - Better WiFi. Everywhere.

Drift - A messaging app that helps you grow your business.