Document360 Reviews

1. Pradeepa Somasundaram

   | Product manager at Kovai.co | over 3 years ago
   Really useful for Knowledge capturing and sharing

   We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

   🏁 Competitors: ProProfs Knowledge Base

   👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
2. Sunil

   | Head Of Media at Nestle | almost 4 years ago
   Document360 helped us to streamline protocols and internal collaboration

   I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

UserVoice Reviews

Document360 mentions (17)

• Product Documentation Tools and Techniques

  If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: about 1 year ago

• 7 Best Alternatives To MadCap Flare

  Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / over 1 year ago

• Tech documentation/ technical writing

  Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago

• What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?

  Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago

• Wiki or Knowledge Base

  Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago

UserVoice mentions (8)

• YARWL (Yet Another Remarkable Wishlist)

  I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago

• Ask HN: Could you please share which SaaS you are using for your SaaS?

  - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago

• "Help us to improve your reMarkable experience"

  I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago

• How We Use Internal Hackathons to Create New Product Features

  Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago

• Move features requests from Reddit?

  Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago