Software Alternatives & Reviews

ConvertKit VS Intercom

Compare ConvertKit VS Intercom and see what are their differences

ConvertKit logo ConvertKit

Email marketing software for online creators. We help you earn a living online through an intuitive email marketing automation tool.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ConvertKit Landing page
    Landing page //
    2023-08-05
  • Intercom Landing page
    Landing page //
    2023-07-05

ConvertKit videos

ConvertKit Review - Don't Buy Until You See This! (Top 5 Reasons NOT to use ConvertKit)

More videos:

  • Review - Convertkit Review - Why It's the Best Email Marketing Platform for Bloggers!
  • Review - Convertkit Review- Email Marketing Autoresponder Overview

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ConvertKit and Intercom)
Email Marketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Marketing Platforms
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ConvertKit and Intercom

ConvertKit Reviews

The 10 best landing page builders + the top features you should always look for!
ConvertKit landing pages were designed by world-class pros to be fully customizable and give you the quick data to improve your conversion rates and grow your business.
Source: convertkit.com
12 Top Campaign Monitor Alternatives & Competitors
Summary: ConvertKit is unique in that it is built very intentionally with bloggers and other online storytellers in mind, featuring easy to build visual automations and smart segementations. It’s a bit pricey for what it offers, but if you are an author, blogger, newsletter creator or brand marketer, it fits like a glove.
13 Best Email Marketing Software for Businesses in 2022
ConvertKit offers many services that are not as comprehensive as their peers. The reason is that ConvertKit is an affordable option that helps build your lists, making it an excellent choice for people who have just kickstarted their business.
The 24 Best Email Marketing Tools
ConvertKit is an mail marketing platform designed for creators (such as musicians, authors, and podcasters) to help promote and monetize their content. It offers tools to help grow your opt-in email list using landing pages and forms; connect with fans through email design and automated message sequences; and sell content through integrated ecommerce functionality. To extend...
Source: webbiquity.com
Best 12 Klaviyo Alternatives for Shopify
ConvertKit is the go-to marketing platform for content creators as it has helped tons of content creators to reach millions of fans.
Source: adoric.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, ConvertKit should be more popular than Intercom. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ConvertKit mentions (20)

  • Low/no code signup/demo page for startup?
    I’ve used https://convertkit.com/ for this in the past. - Source: Hacker News / 9 months ago
  • Minimalist email subscription/newsletter for website?
    ConvertKit is my go to and still is for now. Source: 10 months ago
  • From Pizza Hut to YouTube - Embracing Life's Adventures
    One lazy Saturday afternoon, a sudden epiphany struck me like lightning. I decided to seize every moment and pursue my bucket list dreams while capturing them on YouTube. My aim is to inspire others to cherish their time and embrace life's adventures with a newfound zeal. I want you to do the things on your bucket list. When I was sick and thought I was dying. The one thing that ruminated in my head was "I just... Source: 11 months ago
  • Revue Alternative For Your Personal Blog
    After trying Substck、ConvertKit、mailerlite and MailChimp, MailChimp won for me because:. - Source: dev.to / about 1 year ago
  • How I Built An Open Source Serverless Newsletter Platform
    I did some digging on newsletter services like MailChimp, Sendinblue, and ConvertKit, and they would work except I wasn't looking to start paying a premium. Most of the newsletter services I looked into supported up to 300 readers on their free tier - and I'm fortunate enough to have more than that subscribed to the Serverless Picks of the Week newsletter. - Source: dev.to / over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing ConvertKit and Intercom, you can also consider the following products

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Brevo - Innovative online Email Marketing solution to manage your contacts, create & send your newsletters and track your results. More than 80 000 clients. Best prices and attractive features.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

Drift - A messaging app that helps you grow your business.