Software Alternatives & Reviews

CometChat VS Intercom

Compare CometChat VS Intercom and see what are their differences

CometChat logo CometChat

Seamless Real-Time Chat Integration for Your Applications.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • CometChat Landing page
    Landing page //
    2023-06-28

CometChat offers a comprehensive in-app chat SDK platform that equips businesses with the tools to integrate real-time chat, voice, and video into their applications. Our product is packed with versatile features and seamless integrations, making our SDKs, APIs, and UI Kits one of the easiest to use in the industry. Looking for swift launch and effortless management? Use our no-code widget to simply copy and paste your way to a fully integrated in-app chat.

Key functionalities of CometChat encompass sharing capabilities for files and screens, instant language translation, and personalization for layouts, languages, and colors. It also features typing indicators, last-seen notifications, read confirmations, emojis, and stickers.

The cost of the product is calculated based on the number of active users per month, and customer support is provided via email and phone.

  • Intercom Landing page
    Landing page //
    2023-07-05

CometChat

$ Details
freemium $109.0 / Monthly (Based on the Monthly Active Users (MAUs))
Platforms
Java Kotlin Swift JavaScript ReactJS React Native Flutter Angular

CometChat videos

iOS Chat App Tutorial - Build a Fully-Featured App in Swift

More videos:

  • Demo - Code an Android Chat App in 30 minutes
  • Tutorial - What is CometChat? Introduction

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to CometChat and Intercom)
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Messaging
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing CometChat and Intercom.

Who are some of the biggest customers of your product?

CometChat's answer

-Sendbird

-Twilio

Why should a person choose your product over its competitors?

CometChat's answer

CometChat provides three methods of implementation. Startups and dev teams can quickly go live with the no-code widgets, while front-end developers can leverage the low-code UI Kits for quick starts and solid business logic. For those who want greater control, the SDKs and APIs offer a solid foundation for building custom messaging experiences.

Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.

Which are the primary technologies used for building your product?

CometChat's answer

-Java -Kotlin -Swift -JavaScript -ReactJS -React Native -Flutter -Angular

How would you describe your primary audience?

CometChat's answer

Any business that wants to seamlessly integrate real-time chat features into their applications and websites.

Whether you're running a social community, marketplace, dating service, on-demand service, or ed-tech platform, CometChat can be tailored to fit your needs.

User comments

Share your experience with using CometChat and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare CometChat and Intercom

CometChat Reviews

15 Best Twilio Alternatives 2022
What’s also great about CometChat is that it offers you more ways to implement their tools than Twilio. With CometChat, you can implement it in one of three possible ways: chat widgets, user interface kits, SDKs, and APIs.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than CometChat. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CometChat mentions (4)

  • Ask HN: Who is hiring? (April 2022)
    CometChat | Full Stack / Front-End Engineer | Remote | Full / Part-time Contract CometChat (https://cometchat.com) is an in-app communication platform that's fast and easy to use, with a wide range of integration options from widgets and pre-built UI kits to DIY with SDKs and APIs. We just raised a $10m series A and are growing quickly. We've decided to rebuild our developer documentation platform from scratch... - Source: Hacker News / about 2 years ago
  • Feedback on developing with Sendbird or Stream SDK
    I would recommend CometChat. Their Sample apps give you a kickstart. Check out https://cometchat.com. Source: about 2 years ago
  • What is HIPAA?
    Here at CometChat, we are dedicated to sensitizing you on educational topics that will fill the gap in understanding the role of communicative technologies in improving lives. You can check out our products on our site that you can integrate with your website or app such as CometChat SDK and CometChat UI Kit. - Source: dev.to / almost 3 years ago
  • How to Build a Team Messenger Site With React (Slack Clone)
    Are you inspired enough as a developer? Are you starting your journey as a web developer? Or do you seek to improve your skills to the next level? If you said yes to any of the above questions, then this tutorial is for you. As a developer, you need to get your hands dirty and implement the best set of apps available in the market to get the right people interested in you. In this tutorial, we will be combining... - Source: dev.to / almost 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing CometChat and Intercom, you can also consider the following products

Cotap - Cotap is a simple, secure mobile messaging app for fast, easy workplace communication.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Drift - A messaging app that helps you grow your business.