Codejava Reviews

Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Codejava mentions (4)

• How can I learn Java Backend development

  IDK if his Udemy course ("Spring Boot E-Commerce Ultimate Course") is relevant to what you are trying to learn, but I want to commend Nam Ha Minh as someone who has answered every question I asked about the course material within 24 hours. There aren't many teachers like that, it seems, so it seems worth praising those that do this. Maybe other teachers will feel more encouraged to follow suit if they see the... Source: about 3 years ago

• Self study using book

  From what I read, there are examples to work though, so you will get hands-on coding experience. Even more important, one review refers to the author replying to a reader with a question about one of the examples. Finding teachers that actually respond is rare, in my experience. I've only found one with such a commitment to his students, to date: Nam Ha Minh of the codejava website and author of a few udemy... Source: over 3 years ago

• Spring Core

  Of the various tutorial sites, I have found the content at codejava.net to be reliable and well written. The author doesn't just regurgitate documentation specs and examples, but puts time into creating additional, original examples that help clarify things. He has many tutorials that are Spring based. I don't know what books to recommend--I've been learning Spring most via tutorials and Udemy classes. Source: over 3 years ago

• java.lang.ClassNotFoundException

  But after formation of my jar file, it is not running. I know that this is silly application but I am not getting why my application is not running. So can you look at my code and can give where I am making mistake. I am making some mistake in making jar file. I have taken part of code from codejava.net and so package name is I kept net.codejava.networking. Source: almost 4 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago