Software Alternatives & Reviews

Bill.com VS Intercom

Compare Bill.com VS Intercom and see what are their differences

Bill.com logo Bill.com

Bill.com provides ACH payments processing, automates your accounts payable and accounts receivable processes.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Bill.com Landing page
    Landing page //
    2023-10-17
  • Intercom Landing page
    Landing page //
    2023-07-05

Bill.com videos

Bill.com Review by LedgerGurus

More videos:

  • Review - How the Bill.com Intelligent Business Payments Platform Works

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Bill.com and Intercom)
Online Payments
100 100%
0% 0
Customer Support
0 0%
100% 100
Money Transfer
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Bill.com and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Bill.com and Intercom

Bill.com Reviews

The Top Alternatives to Bill.com
Bill.com is suitable for slower-growth small businesses with low payment volumes and limited remittances capabilities. The average revenue per customer of Bill.com is $1,500. Therefore, many AP automation capabilities are not available via Bill.com, so you need to manage them manually or outside of Bill.com.
Source: tipalti.com
4 Best Bill.com Competitors And Alternatives (2022)
Plastiq is a simplified and more affordable option compared to Bill.com. They offer a solution for accounts payable and receivable without a sign-up fee, subscription fee, or fees for most transactions. They do, however, charge a 2.85% fee for both credit and debit transactions. This is a key distinction to keep in mind when comparing Plastiq to not only Bill.com, but to...
Source: smbillion.com
Best Accounts Payable Software for 2022
Why we like it: Bill.com offers multiple pricing options, including plans starting at $39 a month, which may make it more accessible for many small-business owners. You’ll get a centralized inbox for receiving invoices. The software can read invoices, capture the data on them and even flag if something looks off. However, you’ll need to upgrade from the lowest-priced plan to...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Bill.com seems to be a lot more popular than Intercom. While we know about 259 links to Bill.com, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bill.com mentions (259)

  • Freelancers: Do you allow your clients to pay via card? Processing fees hurt
    I mean.... This is how it is everywhere... You could use bill.com but it still has a monthly fee, however if youre sending multiple invoices like so, the monthly fee is paid for in just 2 clients of yours... Honestly a $66 processing fee for $2K isn't bad... Venmo/Paypal gifted is fee-less but not recommended... Source: 5 months ago
  • Bank rejected £850 payment from bill.com - both companies saying they can't do anything
    Bill.com have just gotten back to me saying they haven't received the money back (which nationwide said would have only taken 5 days from the 23rd November) and that SWIFT have told them that they did infact have my full name on the transaction and not my initials or anything else (unlike what nationwide told me). Source: 5 months ago
  • Best campaign platforms for launching an influencer marketing agency?
    What platforms do you use to collect payment from our clients? I was thinking of using bill.com or stripe for now until I find a new method and then pay out the influencers. Source: 8 months ago
  • What do you use for online credit card processing?
    We use bill.com for both our AP and AR. All online, customer can pay with a link, generates all our monthly invoices automatically, easy to generate and send hardware and project invoices on demand, can be used to pay your vendors as well, syncs with Quickbooks, customers can be set up for auto-pay via credit card (charge to us is 2.9%), you can charge a convenience fee if you want. Customers can also pay via ACH... Source: 10 months ago
  • 6 Figures International Wire Transfer To BPI Concern
    My employer uses bill.com to process salaries so its thru SWIFT Wire Transfer. Source: 10 months ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Bill.com and Intercom, you can also consider the following products

Wise - Currency exchange Banks and other providers could charge you up to 5% in hidden costs when sending ...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho Invoice - 100% free online invoicing software for small businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The Invoice Machine - The Invoice Machine is an online invoicing service with a simple and elegant user interface.

Drift - A messaging app that helps you grow your business.