Software Alternatives, Accelerators & Startups

BigCommerce VS Intercom

Compare BigCommerce VS Intercom and see what are their differences

BigCommerce logo BigCommerce

BigCommerce provides ecommerce software solutions and shopping cart software for online businesses. Try it free and start selling your products online today!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • BigCommerce Landing page
    Landing page //
    2022-10-21
  • Intercom Landing page
    Landing page //
    2023-07-05

BigCommerce

$ Details
$29.95 / Monthly (Standard)
Release Date
-

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

BigCommerce videos

BigCommerce Ecommerce Review

More videos:

  • Review - Shopify Vs Bigcommerce Unbiased Pros And Cons Review 2020
  • Review - BigCommerce Review, DETAILED Walkthrough, See Features & Options
  • Review - BigCommerce Review – Pros And Cons (What You Must Know Before You Join)
  • Review - 5 reasons you should choose BigCommerce over Shopify
  • Review - Bigcommerce Review - The Best Shopify Alternative?
  • Review - Shopify vs Bigcommerce: Which is Better? (2023)
  • Tutorial - BigCommerce Tutorial 2023 (Make an eCommerce Store The Easy Way)

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to BigCommerce and Intercom)
eCommerce
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Platform
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using BigCommerce and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BigCommerce and Intercom

BigCommerce Reviews

Best eCommerce Platform for Auto Parts
Bigcommerce is similar to Shopify in almost every aspect, but it has a lower value in the market. Still, it is a popular choice for those looking for a reliable auto parts ecommerce platform. We can easily customize the auto parts ecommerce website with its drag-and-drop features and many themes. The data migration is costly, similar to Shopify, as it is a proprietary SaaS...
Source: www.ayatas.com
10 Best Website Builders for Companies in 2023
BigCommerce is an e-commerce website builder that helps individuals and businesses create an online store to sell their products and services. It provides a user-friendly interface, templates, and design options for users to customize their store. BigCommerce also offers hosting and maintenance services, as well as payment and shipping options, to make it easy for users to...
Top 14 Gumroad Alternatives To Sell Digital Downloads!
BigCommerce simplifies e-commerce management with inventory management tools, personalized shopping experiences, and flexible shipping and payment options. Overall, BigCommerce provides the necessary tools and support to help businesses succeed in the online marketplace.
Source: checkya.com
10 Best Shopify Alternatives in 2022
BigCommerce is a flexible and powerful ecommerce platform. BigCommerce has a wide range of features including the ability to create custom-made themes, integrate with third party apps, customize shipping rates and more. The platform also offers an integrated inventory system which will allow users to track their products as they sell through their channels in real time.
Source: qpe.co.in
Top 10 Competitors and Alternatives to Handshake in 2022
BigCommerce is an all-in-one platform that can meet the needs of businesses of all sizes. Regardless of your domain or the products you sell, BigCommerce aims to provide a feature-filled platform with reasonable pricing plans and extensive reporting choices. Some providers offer personalization without developer skills, but BigCommerce delivers on all aspects, making it the...
Source: www.growmax.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom should be more popular than BigCommerce. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BigCommerce mentions (4)

  • Pre ordered the Premium edition of armored Core 6
    It's their payment processing, the inspect browser tool pulls up a bad connection with their payment system (bigcommerce.com). It's some amateur hour shenanigans. Source: about 1 year ago
  • Possible scam
    Looks nothing like bigcommerce.com IMHO. Crappy graphics, site looks like it was put together by a 5 year old child. Source: over 2 years ago
  • What's Your Preferred Platform?
    But there are many alternatives I saw some people selling nice on ecwid.com as well and bigcommerce.com have more specific B2B options. Source: about 3 years ago
  • MACHathon 2021: Building the BigCommerce Weather Alert Merchandising Tool
    BigCommerce: A powerful, open SaaS platform to house product data, images, price data and deliver it to Vercel’s Next.JS framework via the Catalog APIs. - Source: dev.to / about 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing BigCommerce and Intercom, you can also consider the following products

Shopify - Shopify is a powerful ecommerce platform that includes everything you need to create an online store and sell online. Try it free for 14 days.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WooCommerce - A freely available eCommerce plugin that enables shop facilities on your WordPress website. Functionality enabling extensions & beautiful themes available.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Magento - Magento is the eCommerce software and platform trusted by the world's leading brands. Grow your online business with Magento.

Drift - A messaging app that helps you grow your business.